Workplace Collaboration Services Internship
Colgate Palmolive

Topeka, Kansas

Posted in IT

Job Info

No Relocation Assistance Offered
# 111963 - Topeka, Kansas, United States

Colgate-Palmolive invites you to apply for the Fall 2021 Workplace Collaboration Services Intern for the Global Information Technology (GIT) organization. This is a six-month paid internship with an opportunity to extend and is located in Topeka, Kansas. The candidate will join the W&CS organization to help manage second level support for Hill's US Corporate personnel. The internship will have a special focus on lease improvement initiatives and automation of processes related to PC lifecycle management at Hill's.

Responsibilities include:

  • Support all infrastructure including desktops, laptops, mobile devices, LAN connectivity, network printers, and application support.

  • Grasp technical concepts quickly and apply learning's based on Global GIT standards.

  • Maintain positive and productive relationships with co-workers and customers.

  • Translate & simplify technical information to non-technical users.

  • Troubleshoot hardware and software issues reported by the GIT Service Center.

  • Provide support to employees at all levels including the most senior executive level.

  • Document and share solutions used to resolve problems and concerns associated with personal computer equipment, hardware and software in the ticketing system.

  • Follow through on problem determination, prioritization, resolution and closure of reported issues.

  • Enter and modify inventory information in the asset inventory database to ensure equipment is replaced and returned on schedule.

  • Utilize available resources to reduce time and increase efficiency troubleshooting problems.

  • Research new technology and make recommendations to modify Colgate standards

  • Utilize new technology and skills to achieve faster and better results for our end users

  • Maintain and expand current technical expertise including new industry trends, Colgate strategic partnerships, and self-study.

  • Utilize automation and scripting platforms to create efficiencies with the Hill's PC Lifecycle process

  • Engage GIT, finance, and business counterparts to propose/define efficiency improvements for lease management practices

This position requires the following qualifications:

  • Currently enrolled in a Bachelor's or Master's degree program with a graduation date of December 2021 or later

  • A cumulative GPA of 2.8 or above

  • Must be legally authorized to work in the United States, not requiring visa sponsorship now or in the future

  • Availability to work a minimum of 15 hours per week with opportunity to work up to 40 hours

  • A basic understanding of PCs, networks, and mobile devices

  • Ability to work in a high-pressure, fast-paced environment

  • Past work experience with IT support and troubleshooting is a plus

  • Automation/scripting experience desired

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Are you interested in working for Colgate-Palmolive? You can apply online and attach all relevant documents such as a cover letter and resume or CV. Applications received by e-mail are not considered in the selection process. Become part of our team. We look forward to your application.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognised brand names as Colgate, Palmolive, elmex, Tom's of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill's Science Diet and Hill's Prescription Diet.

For more information about Colgate's global business, visit the Company's web site at To learn more about Colgate Bright Smiles, Bright Futures® oral health education programme, please visit To learn more about Hill's and the Hill's Food, Shelter & Love program please visit To learn more about Tom's of Maine please visit

Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

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