Updox - IT Business Analyst
EverCommerce Solutions Inc

Dublin, Ohio

Posted in IT

This job has expired.

Job Info

Updox, an EverCommerce company, is seeking a Business Analyst to join our growing team. At Updox, our mission is to help healthcare providers streamline their business operations and patient engagement so they can spend more time delivering care. As a critical team member, you will directly impact the tools and experiences used by tens of thousands of medical professionals. Come join our team and make a real difference.


You have a passion for building great products. You are curious to learn about how people do their jobs, and what is most important to them. You enjoy solving problems by breaking them into smaller pieces and sweating the details. You enjoy working across an organization with developers, product managers, customer support, onboarding, and more.

As a Business Analyst, you would be responsible for participating in critical aspects of the Updox software development lifecycle.

  • Working closely with Product Managers and others to develop detailed product requirements
  • Becoming a subject matter expert on the products you work on
  • Understanding and complying with business processes and procedures
  • Conducting market and product research
  • Analyzing business needs
  • Crafting solutions to interesting health care challenges
  • Creating and maintaining project documentation for internal and external stakeholders
  • Working daily with development engineers, design, quality assurance, and product management

If you can't check all these boxes but this sounds interesting, reach out.


Updox, an EverCommerce company, provides next-generation virtual care, patient engagement and office productivity solutions that enable practices to reduce costs and drive revenue. Based on increasing demand for solutions that seamlessly work together to improve practice efficiency and provide an engaging patient experience, Updox has continuously brought new functionality to market. We are committed to cultivating an environment that is diverse and inclusive-with equal opportunities for everyone. From employee recruitment to personal development, we are building a team that encourages all who step into our office to be their authentic selves.


Updox is located in the heart of Dublin, Ohio at Bridge Park, just above Pins and 16-bit Bar and Arcade. Our collaborative, open-plan office space is filled with lots of sunshine and a talented team who are passionate about what we do and enjoy taking care of our customers. Our ideal candidate will already be local to the Central Ohio area, but we will consider talent from across the United States. You must be eligible to work in the United States without sponsorship in order to qualify for this role.

Experience and skills we are seeking:
  • 3+ years as a Business Analyst or equivalent experience working in the software industry
  • Ability to determine target audience and create communications that are clear, concise and understandable
  • Ability to establish strong working relationships with internal and external associates
  • Must have very strong verbal and written communication skills
  • Requires the ability to work in a rapidly changing environment
  • Must have a passion to learn new things and problem solve
  • Familiar with using JIRA and being an advocate for Agile software development practices
  • Must be detail oriented
  • Willing to travel occasionally to visit with users on-site
  • Electronic Health Record (EHR) or health care experience would bring your resume to the top of the list

Benefits and Perks:
  • Competitive salary with the opportunity to work remotely
  • Continued investment in your professional development
  • Robust medical, dental, and vision benefits
  • 401k with match
  • Gym stipend
  • Start with 17 days of PTO, 10 holidays, and a day off to volunteer each year
  • Continued investment in your professional development

EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

This job has expired.

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