Training Manager, Americas (Hybrid)
Altus Group

Job Info

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Job Category:
Software

Opportunity Awaits at Altus Group!

The Opportunity

We are currently looking for a Training Manager, Americas to join our Houston office. This is an exciting opportunity to be part of a highly collaborative and supportive team. As the Training Manager you will identify and monitor training needs in the organization. You will be designing, planning, and implementing training programs, policies, and procedures to fulfill those needs.

What's in it for you?

Career growth at a cutting-edge global practice. You want to be part of a company that promotes from within and supports the professional development of their teams. You will have a chance to continue growing your skills and career. You will have a chance to move up within areas such as Product Management or Offer Management.

Collaborative culture. You will have an opportunity to work closely on a high performing innovative team who will be supportive of your growth.

Exposure. You will be part of an organization that works on an exciting range of commercial property projects across the country (and globally), a place that is recognized at the top of our industry. You will have access to our proprietary database and continue growing your experience in a technology-based work environment.

This is a full-time position based out of Houston and will be moving to a hybrid model in the future.

Our new Training Manager will:

• Be responsible for managing a team of 8-12 individuals and ensuring the team delivers the highest level of training to our clients
  
• Assess the needs of the business, development plans, implement training and facilitate a wide variety of training programs that enhance the effectiveness of our offerings to our clients
  
• Execute and accomplish departmental objectives by recruiting, selecting, scheduling, coaching and disciplining employees
  
• Will be communicating job expectations, planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions, enforcing policies and procedures
  
• Lead, coach and develop team resources to achieve superior training delivery services; promote internal team engagement, participation, and collaboration
  
• Establish, create, and manage training delivery metrics and revenue tracking with the ability to analyze results for leadership reporting
  
• Monitor training delivery quality, policies and procedures through mock sessions and client readiness tasks through various training and teaching methods
  
• Collaborate with regional teams (Instructional Design, Knowledge Base, Support, Management, etc.) to define training standards and programs; collaborate with sales and marketing to identify and maximize revenue opportunities
  
• Responsible for $5M+ in training revenue for designated region across multiple platforms; engaging and presenting to universities, organizations, students, and industry clients for program participation; managing cost for budgetary alignment and increased margins
  
• Communicates with other departmental management to ensure consistent internal policies and processes; work collectively to plan and execute the strategic initiatives defined annually within the department to align with company business goals
  
• Constant communication with Sr. Director on reporting activities and team development; communicating internal and external relating concerns, recommendations and opinions from internal team members and external clients
  
• Willingness to travel up to 40% of the time or as needed
  

Our new Training Manager will have:

• The experience. You have a minimum of 2 years of management experience and have successfully led and coached a team in the past. You also have strong management and leadership skills. Having a global understanding of commercial real estate concepts would be a plus.
  
• The education. You have a degree in Diploma or Degree in a related field and / or a minimum of 2 years of management experience
  
• Collaboration skills. You are personable and have the ability to build strong relationships with clients. You are a positive person who enjoys participating within a team and is an encouraging team member.
  
• Training Management expertise. You have training management experience on various platforms. If you have experience with ARGUS or are ARGUS Software Certified in AE, DCF & Developer that would be an definite asset.
  
• Communication skills. You are a strong verbal communicator who can present articulately to clients and drive a conversation. You also have great written communication with the strong ability to write proposals.
  

What the Interview Process looks like:

A phone interview with our Talent Acquisition Team discussing your interest in the role, the team's culture and how you can grow as a Training Manager.

A virtual meeting with the Global Training & Support Team to talk further about your technical experience and an opportunity for you to get to know the team you would be working with.

Come realize your potential at Altus Group!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Applicants with disabilities may contact Altus Group to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact us at accessibilityusa@altusgroup.com or . (416) 641-9500

This job has expired.