GENERAL SUMMARY/ OVERVIEW STATEMENT:
Technical Assistant reports to and functions under the general supervision of the Technical Managers and Unit Operations Manager for Molecular Imaging. Receives direct supervision from senior technical staff, Technical Manager and Nuclear Pharmacy Manager. The role of the Technical Assistant encompasses the clinical/clerical areas of both Nuclear Medicine and the Nuclear Pharmacy performing day-to-day operations to assist technologists, patient service coordinator and nuclear pharmacist. The technical assistant must be knowledgeable of the workflow within each area and work under the supervision of the licensed individuals within these areas.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Job Description (monthly breakdown):
- 45% Nuclear Medicine Clinic
- 30% Nuclear Pharmacy
- 25% Clerical Coverage
Nuclear Medicine - Clinical & Clerical:
- Works in harmony with others and functions as a team member while maintaining professional, effective and constructive working relations and communication with departmental staff, hospital personnel.
- Achieves positive relationships with patients, families, visitors and other healthcare providers and contributes to a favorable public image of the overall hospital.
- Work habits and job performance must meet department standards.
- Willingly offers and assists clinical staff as necessary during the patient study.
- Embodies a proactive attitude and approach to patient care
- Assist staff with both explaining the exam and positioning of patients
- Provide bed pan and urinal to patients, when needed.
- Provide a comfortable environment for patients.
- Assists with patient transport
- Maintains testing area in an orderly manner; prepares imaging/procedure rooms prior to patient use
- Maintains the patient waiting areas
- Assists in monitoring patient holding/waiting areas
- Communicates patient status or concerns to management and/or resource staff
- Pages and/or makes phone calls as requested
- Oversight of the department's stock supplies (monitoring and replenishment) including linens.
- Maintains emergency supplies and completes documentation checklist
- Assists in the cleaning procedures for the syringe shields, "pigs" and carriers between patient use.
- Clerical duties to include all aspects of exam scheduling along with performing patient related tasks (i.e. prepares check-in documentation, make confirmation calls, placing patients on call)
- Any other related duties as directed by the Technical and Operations Managers.
Daily Schedule (sample): Shift 8:30am- 5:00pm
- Maintains clean, neat, and well-organized work area
- Able to work independently
- Transport of radioactive materials, as directed by technologist/nuclear pharmacy staff
- Radiopharmaceutical package wipes and surveys pursuant to DOT/State Radiation package check-in requirements
- Daily, weekly, and monthly cleaning of sterile medication preparation areas which includes ceiling, wall, floor, and worksurface cleaning
- Clean and stock nuclear pharmacy supplies
- Perform radiation safety related tasks (wipe testing, area surveys, equipment testing)
- Any other related duties as directed by Nuclear Pharmacist.
- 8:30-9:30- Pharmacy
- 9:30-11:00- Stock linen, supplies, assist the techs to turn the rooms over for next patients, escort patients to restroom, or to next appointments, communicating with techs and front desk staff continuously.
- 11:00-11:30- Cover front desk for lunch
- 11:30-2:45- Get lunch, assist technologist and continue to stock and maintain cleanliness of the department, check receiving room for deliveries, check in and open packages as needed
- 2:45-3:30- Pharmacy afternoon duties
- 3:30-5:00- Cover the front desk, check in patients, answer phones, schedule exams.
SKILLS & COMPETENCIES REQUIRED:
- Employee will be trained in proper hand hygiene and garbing to work in a sterile medication area
- Required to complete and pass gloved-fingertip assessment of sterile glove application
- Knowledge of universal precautions.
- Knowledge of medical/Radiology supplies.
- Knowledge of materials, equipment, supplies and procedures.
- Knowledge of proper radiation safety/protection procedures.
- Knowledge of aseptic technique.
- Knowledge of the principles of growth and development of infant, early childhood, late childhood, adolescent, young adult, adult, senior adult and geriatric patients. Must possess the ability to assess patient specific data relative to age specific needs and provide age appropriate care.
- Knowledge of Radiology Information Systems
- Knowledge of Radiology Order Entry
- Completion of Radiation Safety Course
EDUCATION: Minimum Required:
High school diploma, GED or equivalent
Preferred: Previous medical, lab and/or pharmacy experience
Technical Assistant will have rotating responsibilities in the Nuclear Medicine Clinic and in the Nuclear Pharmacy daily. Technical Assistant will be provided training on radiation safety and proper garbing and equipment utilization for cleaning tasks.
The information contained in this document is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of individuals so classified.EEO Statement
Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.
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