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The University of Miami is currently seeking a Surgery Scheduler 1 to work at Lennar Foundation Medical Center in Coral Gables. The incumbent assists with the coordination and scheduling of surgical procedures and serves as liaison between physicians, medical staff, and other departments to ensure smooth scheduling operations. Moreover, the Surgery Scheduler works directly with patients and strives to provide an excellent healthcare experience.
Core Job Functions
DEPARTMENT ADDENDUMDepartment Specific Functions
- Schedules surgical appointments and monitors cancellations, keeping daily schedule accurate and current.
- Completes necessary paperwork prior to pre-op appointments and obtains referrals and authorizations.
- Follows up with appropriate departments to ensure that all pre-op results are available prior to the procedure.
- Informs patients regarding activities that will take place during the visit and provides pamphlet of appropriate surgical facility.
- Apprises patients of financial responsibilities prior to the date of the procedure.
- Adheres to University and unit-level policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.CORE QUALIFICATIONS Education:
- Assist Clinical Program Coordinator with surgical related projects
- Adjusts surgical calendar and case schedules according to departmental need and surgeons' requests
- Coordinates surgical cases that are performed jointly by multiple surgeons at the same time
- Works with other members of the Department of Orthopaedics to strategically assign OR time to various surgeons in the department
- Schedules surgery which entails knowledge of CPT and ICD-10 codes and general knowledge of pertinent anatomy
- Schedules clinic visits, both pre and post-operatively as required
- Communicates with other providers and their offices and assists with obtaining medical clearances prior to surgery
- Collaborates with other departments to ensure patients are prepared for surgery, including medical clearances, pre-op testing (e.g. for COVID-19), and financial team (e.g. for estimate preparation)
- Communicates with and lines up appropriate surgical representatives from surgical instrumentation companies (e.g. Arthrex) to ensure any necessary supplies and reps are present on the day of surgery
- Serves as secondary point of contact for post-op care for patients including triaging patient concerns, answering post-op phone calls, communicating with providers, and providing patients with necessary orders such as home health, Durable Medical Equipment (DME), etc.
- Cooperates with departmental leadership to maximize reimbursements, including adjusting authorizations, assisting with retro-authorizations, etc.
- Assists department with obtaining insurance authorizations additional procedures as requested, e.g. external imaging study authorizations
High School diploma or equivalentExperience:
Minimum 1 year of relevant experience
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.Job Status:
Full timeEmployee Type: