Support Specialist- Adult Outpatient
Eskenazi Health

Job Info

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Division:Eskenazi Health

Sub-Division:SEMHC

Req ID:17313

Schedule:Full Time

Shift:Days

Sandra Eskenazi Mental Health Center, Indiana's first community mental health center, provides comprehensive care for emotional and behavioral problems, including severe mental illness and substance abuse. The Sandra Eskenazi Mental Health Centeroffers both inpatient and outpatient services, including several outreach centers as well as clinic- and community-based services.

FLSA Status

Non-Exempt

The Focus of Adult Outpatient:

Adult Outpatient focuses on treating the whole person and helping clients integrate into society. Convenience is key for individuals struggling with mental health concerns and this program seeks to serve them close to home with community mental health centers.Services include case management, individual and group training for ADLs, group therapy, some limited individual therapy and individual sessions with certified peer recovery specialists, full psychiatric nursing services including medication training and monitoring, and evaluation. Adult Outpatient also partners with the Supported Employment Program (SEP) and Card Shop to help clients learn skills necessary to find employment and to remain successful with continued follow-up by the SEP consultants.

Where You Fit In:

The Support Specialist provides skills training and development to clients. Skills training and development includes but is not limited to home management (laundry, cooking, cleaning, shopping, budgeting and payee-ships), self-care management (bathing, dressing, grooming, nutrition, medication consistency, assisting with medical follow-up, attending medical appointments), emotion management (communication skills, decision-making skills, coping skills, anger management)

What to Expect w/ a Community Based Role:

This role is in the community up to 85% of the time, with majority of services being homebased.The Support Specialist creates their own community schedule, providing flexibility to focus each day by geographical areas. All clients are within Marion County, and we reimburse for mileage. The schedule for this role is Monday through Friday, 8:00am to 4:30pm.

Am I Qualified?

Two (2) years of experience in Behavioral Health andHigh School Diploma or equivalent; ORequivalent post-secondary education such as a Bachelor's or Associate's degree

• Valid Indiana driver's license that meets Eskenazi Health's driving policy requirements

What We Offer:

Westrive to create a flexible and realistic work-life balance by providing the following:

• Competitive compensation
• Opportunities for further growth and development
• Established shift differential, for eligible shift hours
• A culture of caring not only for patients/family members but also for our staff

Why join our Team at Eskenazi Health -www.youtube.com/watch?v=3nYioYHZhj4

Essential Functions and Responsibilities:

• Embraces, understands, and operates under the Recovery Model, including AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You) and the spirit of motivational interviewing
• Provides skills training and development to clients in group and individual settings as guided by medical necessity outlined in the Person Centered Treatment Plan; skills training and development includes but is not limited to the following: home management, (laundry, cooking, cleaning, shopping, budgeting and payeeships), self-care management (bathing, dressing, grooming, nutrition, medication-consistency, assisting with medical follow up, attending medical appointments), emotion management (communication skills, decision making skills, coping skills, anger management)
• Provides crisis management and emergency interventions including but not limited to: CPR and CPI; for Mental Health Recovery Unit only: controlling of physical aggression by actively participating in the seclusion/restraint team
• Provides quality case management directed by treatment team and guided by medical necessity outlined in the Person Centered Treatment Plan
• May provide transportation in company provided vehicle and personal vehicle as directed by treatment team and guided by medical necessity; maintains a copy of Vehicle-Related Accident Reporting Procedures in vehicle
• Meets the agency's standard of client service hours
• Meets the agency's standard of timely completion of progress notes
• Advocates for clients to ensure access to needed services which includes developing community relationships and resources
• Reports to treatment team in staffing including but not limited to: successes and challenges, assessment of client progress, barriers to success, any level of care changes
• Performs selected nursing procedures consistent with Sandra Eskenazi Mental Health Center, including but not limited to: performing vital signs, collecting specimens, monitoring nutritional status and other such duties as assigned by supervisor and within scope of practice
• Establishes and maintains a safe environment at all times through on-going assessment of milieu/appointment environment and intervenes as indicated in Person Centered Treatment Plan and by nursing or physician order
• Accepts personal responsibility for development that includes 20 hours of training per year including but not limited to topics of addictions, cultural competency and trauma
• Provides written/electronic documentation of every client interaction where an intervention occurs or observation completed

Knowledge, Skills & Abilities:

• Basic knowledge of behavioral health
• Basic knowledge of medical terminology
• Knowledge of basic behavior management process
• Knowledge of basic learning principles
• Knowledge of community resources
• Knowledge of patient rights and responsibilities
• Knowledge of hands-on patient care
• Knowledge of hands on computer experience
• Must meet the following basic competencies as applicable: CPR, CPI, Animal Education, Medications, Legal, Addictions, Age-Related

Sandra Eskenazi Mental Health Center's primary mission is to serve individuals with serious mental illness and chronic addiction as well as seriously emotionally disturbed children and their families. Patients of all ages are welcomed, from children to seniors, with a philosophy of care that stresses strength-based and family- and community-centered treatment utilizing the Recovery Model of treatment.

Nearest Major Market: Indianapolis

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