Starbucks Shift Leader
University of North Dakota

Job Info

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Salary/Position Classification

• $15.00-$15.76 Hourly, Non-Exempt (Eligible for overtime)
• 15-20 hours per week
• 100% Remote Work Availability: No
• Hybrid Work Availability: No

Purpose of Position

This is a part-time, non-benefited position. Only UND students are eligible to be hired in this position.

Duties & Responsibilities

• Manage the daily operations of the Starbucks store within a licensed retail location.
• Train, and supervise a team of baristas to ensure high levels of customer service and operational excellence.
• Trained to manage inventory levels, including ordering and receiving products, and ensure product freshness and quality.
• Ensure compliance with Starbucks and licensed retail policies, procedures, and standards.
• Maintain a safe and clean store environment, including enforcing food safety, health, and safety standards.
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
• Anticipates customer and store needs by constantly evaluating environment and customers for cues.
• Communicates information to manager so that the team can respond as necessary
• Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
• Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
• Maintains a clean and organized workspace so that partners can locate resources and product as needed.
• Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
• Available to perform many different tasks within the store during each shift

Required Competencies

• Ability to understand and carry out oral and written instructions and request clarification when needed
• Able to stand on one's feet for 3-4 hours.
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Ability to work independently and as part of a team.
• Must be able to work with the preparation and disposal of fish, poultry, beef, lamb, pork and other meat products in professional culinary commercial kitchen.
• Must be able to adhere to all safety and sanitation policies which include removal of all jewelry and piercings except for a plain wedding band while working in our facilities.
• Hairnets and beard restraints are a requirement in our food preparation areas
• Incumbents should have an optimistic attitude, willingness to learn new skills, high degree of integrity, and a strong work ethic
• Successful completion of a Criminal History Records Check

Minimum Requirements

• 6 months of experience in retail or food service management, preferably in a coffee shop or similar environment
• Strong leadership, communication, and interpersonal skills.
• Proven ability to manage and motivate a team to achieve sales and operational targets.
• Knowledge of coffee and coffee-making equipment, as well as food safety and sanitation standards.
• Ability to work a flexible schedule, including weekends.
• Familiarity with POS systems, Microsoft Office, and inventory management software.
• Successful completion of a Criminal History Background Check

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire.

Preferred Qualifications

• One Year Barista Experience

To Apply

For full consideration, applications must be received by the closing date and include the following materials:
* Resume
* Class schedule

Please include in the application if you are currently or have in the past 12 months been employed with the University of North Dakota, the North Dakota University System or any other North Dakota State agency. If so, include which agency/department, as well as how many hours you work a week.

This job has expired.