Sr Analyst, Clinical Operations - REMOTE
DaVita
Job Info
2000 16th St, Denver, Colorado, 80202, United States of America
About DaVita Integrated Kidney Care:
Integrated care is the future of healthcare, and this is your chance to join the cutting edge of innovation. Join one of DaVita's most exciting, high-growth strategic business units, DaVita Integrated Kidney Care (DaVita IKC), as a Clinical Operations Strategy Analyst.
DaVita IKC delivers integrated care for patients with kidney disease, working across the healthcare spectrum to maximize patient quality of life. Kidney care patients are among the most vulnerable and medically complex chronic populations. Integrating care for them involves coordinating care before and during the transition to dialysis or transplant, as well as inside and outside of the dialysis clinic to achieve better clinical outcomes and improve patient quality of life. DaVita IKC's operations consist of clinical and non-clinical teammates fully dedicated to providing patients with the additional support they need to keep them healthy and out of the hospital.
About the role: REMOTE OPPORTUNITY
The Senior Clinical Operations Strategy Analyst will be part of a team accountable for clinical operations process improvement and leading DaVita IKC's high priority special projects, making this role instrumental in advancing DaVita's evolution from a fee-for-service to a value-based care world.
This position will contribute to and lead projects that develop, implement, and refine processes to drive clinical and business outcomes. Acting as an internal consultant, the Clinical Operations Strategy Analyst leverages analytical and process improvement methodologies to lead, investigate, and solve complex operational and business issues. This role will:
- Analyze operations processes and identify strategic opportunities
- Support growth strategies, including new program launches
- Create and sustain new operational processes, including pilot design, implementation, performance measurement, and ongoing support
- Lead and support special projects involving improvement for patients and their care teams
This role provides opportunity for career advancement, given its extensive interaction with cross-functional teams in DaVita IKC and DaVita more broadly, including visibility with many leaders at the Director and VP level.
Essential Duties & Responsibilities
Analytics:
- Perform clinical process mapping to: 1) identify critical bottlenecks, 2) propose strategies to optimize existing or new clinical and operational processes, and 3) support implementation of new strategies
- Engage in market-backed development of strategic plans, operational programs, and communication campaigns, with stakeholder input and root cause analyses
- Perform ad hoc data analysis and reporting to support decision-making and performance improvement
High Impact Communication:
- Convey qualitative and quantitative findings in a cohesive story, including identifying themes, summarizing insights and making recommendations to drive decision-making
- Build appropriate presentations and communications
- Proactively engage relevant stakeholders and subject matter experts to get input and support whenever needed
Project Management & Leadership:
- Collaborate with and, in some cases, lead cross-functional teams to execute a strategic analysis, implementation, work plan, or other strategic initiatives
- Identify, communicate, and execute on new opportunities and key questions related to our business or team-related functions
- Find areas of opportunity by using subject matter expertise and building relationships with relevant stakeholders
- Build strong relationships and closely collaborate with teammates across lanes (leadership, clinicians, central and local teams) to drive clinical and operational results
- Performs other duties as assigned or required
Minimum Qualifications
- Bachelor's degree or equivalent required
- 2+ years of related experience demonstrating strong analytical skills, process improvement, and project management required
- Proficiency in Word, Excel, and PowerPoint
- Excellent written and verbal communications skills
- Innovative, flexible critical thinker with strong problem solving skills
- Strong project management skills, including comfort with ambiguity and the ability to manage multiple projects simultaneously
- Ability to enhance relationships through strong and effective communication, problem solving, emotional intelligence, and thoughtful decision making
- Some travel required ( up to 25%)
Preferred Qualifications
- Experience in operations / process improvement, and/or healthcare analytics
- Exposure and experience working with process improvement methodologies such as BPM, Six Sigma and/or Lean
- Experience with data management tools (Excel, Access)
- Prior healthcare industry experience preferred but not required
What We'll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.
- Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
Salary/ Wage Range
$62,200.00 to $91,300.00Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
Position Pay Range:
62,200.00-91,300.00This job has expired.
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