Scheduling Coordinator
Tower Health

West Reading, Pennsylvania

Posted in Health and Safety

Job Info


Responsible for arranging procedure scheduling and pre-admission testing and scheduling patient in appropriate department, verifying all demographic information, confirming date, time and location of appt for the patient and entering intra procedural data into computer. At the front desk, responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians are carried out in a friendly, courteous, helpful and considerate manner.


Education Requirements

  • High School Diploma or GED
  • No experience
Certification and Licensure
  • CPR Certification
Required Skills
  • Customer Service Skills
  • Excellent Communications Skills
  • Excellent Interpersonal Skills
  • General Clerical Skills
  • Listening Skills
  • Medical Terminology
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Word
  • Multi Line Telephone Operational Skills
  • Organizational Skills
  • Problem Solving Skills

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