Salesforce- Practice Leader- Detroit
Slalom, LLC

Job Info

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Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In six countries and 43 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.

Job Title: Practice Leader- Detroit Salesforce Practice

Who You'll Work With

In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members are celebrated for bringing their authentic selves to work and are empowered to build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 4th largest global Salesforce partner, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.

What You'll Do

You are a Salesforce subject matter expert, responsible for client delivery, proposals, new business opportunities, and knowledge management. You work closely with the Product Owner and Technical Architect to understand requirements and enable the authoring/development of quality solutions that meet the requirements.

Responsibilities:

• Serve as the technical leader and Salesforce SME for Salesforce projects onsite at our enterprise client locations
• Lead functional and business process teams
• Translate business requirements into well-architected solutions that best leverage the Salesforce platforms and products
• Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solution's feasibility and functionality
• Provide hands-on, expert-level technical assistance to developers
• Design and manage the execution of test plans to ensure a quality solution is delivered
• Follow and understand new Salesforce products and technical capabilities resulting from product releases and acquisitions
• Provide expertise during sales efforts to estimate the technical level of effort
• Participate in marketing events (e.g. sales meetings)
• Demonstrate thought leadership through publishing, public speaking, and client presentations
• Coach and mentor junior technical and functional team members
• Interview candidates
• Travel Requirements: Willingness to travel up to 50% for the Global Salesforce Team

What You'll Bring

• 8+ years of CRM industry experience
• Minimum 5 years of Salesforce experience
• Proven ability to design and optimize business processes and integrate business processes across disparate systems
• Excellent writing and oral communications skills
• Active Salesforce certifications or ability to achieve relevant certifications upon hire
• Experience managing enterprise scale clients
• Technical understanding of Salesforce.com with demonstrated understanding of and experience with Salesforce.com architecture and APIs
• Active Salesforce.com certifications or ability to achieve relevant certifications upon hire
• Experience with Agile/Scrum and Waterfall methodologies
• Expert at project delivery, including all aspects of program management and the SDLC
• Expert business development skills
• Expert communication (verbal and written)
• Expert business operations (e.g., invoicing, SOWs, margins, utilization)
• Excellent mentoring and leadership skills

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include: meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer additional benefits such as a yearly $350 reimbursement account for any well-being related expenses as well as discounted home, auto, and pet insurance.

Slalom is an equal opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veterans status, or any other characteristic protected by federal, state, or local laws, and will not be discriminated against on the basis of disability.

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