Salesforce Business Analyst - REMOTE (MMA National)
Marsh & McLennan Companies

Job Info

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What can you expect?

Marsh & McLennan Agency (MMA) is a rapidly growing Insurance Agency with an eye towards continual improvement of our colleagues' work experience. We are expanding our team to support our system of engagement capabilities with line of business driven solutions.

MMA is seeking a Senior Business Analyst to join the Salesforce team. In this role, you will be responsible for driving high-quality business solutions that deliver valued business outcomes and informed decisions. Put your detail-driven business analysis abilities to practice by identifying requirements, problems, opportunities and solutions, and then engaging throughout the change lifecycle to ensure successful delivery and adoption.

What is in it for you?

Discover what's great about working at Marsh McLennan from the opportunities our size brings to our commitment to our communities and the benefits you'll receive. We are four businesses with one purpose: helping companies meet the challenges of our time.

As a global leader in insurance broking and risk management, we are devoted to finding diverse individuals who are committed to the success of our clients and our organization. Joining us will provide a solid foundation to accelerate your career in the risk and insurance industry. You will join a team of talented professionals from across the globe dedicated to helping clients manage some of the world's most challenging and complex risks. We can promise you scintillating challenges, extraordinary colleagues, and the opportunity to make a difference.

We will count on you to:

• Serve as the source of knowledge concerning business processes, system functionality and usage, as well as best practices.
• Lead sessions to identify opportunities, understand the impact, and help design solutions.
• Partner with business teams to understand nuances and facilitate adoption
• Drive standardization of processes, operating models, and user experience across business solutions
• Take accountability for designing solutions and obtaining buy-in
• Build strong working relationships and support the design of the business function
• Help communicate best practices and changes to stakeholders

What you need to have:

• 5-8 years' experience as a Solution Lead or Business Analyst
• 3+ years of Salesforce experience
• Experience in design/ implementation of automation solutions
• Demonstrated ability to facilitate large groups across multiple disciplines
• Fluency in written and spoken English

What makes you stand out:

• Salesforce Certifications
• Insurance or Financial Industry experience
• Experience in business process modeling
• An inquisitive mind that is not afraid to question current ways of thinking
• An ability to devise creative solutions to business problems

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://marshmma.com/careers.

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