RN , Primary Care/Specialty Care - Salem, NH
Mass General Brigham Medical Group

Job Info

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About Us

Mass General Brigham Integrated Care is a system-led operating entity formed by Mass General Brigham to develop new high quality, low cost, and innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients' homes, while lowering total health care costs. MGB Integrated Care will provide a wide range of offerings, including outpatient surgery, imaging, primary care, behavioral and mental health, and specialty care, both digitally as well as at physical locations across the state and region.

We aspire to be people's first choice for health and care

- rooted in well-being and kindness -

by bringing world-class care closer to home (or at home!) and

being the bridge to world-renowned hospitals and research when needed.

We are looking for team members who possess not only the relevant skills and growth potential, but positive attitudes, flexibility, and creative mindsets to join our expanding team. Opportunities exist for team members to contribute both in their primary domain as well as in other areas of the organization.

Our core values are shared fundamental beliefs that guide our decision-making and behavior and bind us together as a team. At MGB Integrated Care, we are:

• Bravely Human: We approach our work with empathy, vulnerability, and kindness.
• Clearly Honest: We seek to provide clarity amongst our teams and patients.
• Proudly Collaborative: We are all part of a team - each bringing our unique talents to bear.
• Intentionally Consistent: We intentionally live our purpose, providing a cohesive experience for both patients and providers.
• Exceptionally Creative: We continue to learn, grow, and iterate on the ways we work.

The Opportunity: Registered Nurse, Multispecialty - Mass General Brigham Integrated Care (Salem, NH)

Why This Role Is Important

We are looking for an enthusiastic and passionate Nurse to partner with our clinical and non-clinical primary care and multispecialty staff to test out new ways of delivering exceptional care to our patients. This role is a unique opportunity to work on-site with the clinical team to deliver high-quality patient care, as well as remotely to support clinical coordination activities. The Nurse is an integral part of our diverse team, embracing our culture of well-being and kindness, and contributing to constant improvement. This role will be part of a team that will frequently prototype new ideas, including digital tools, care team roles, and workflows, that may be used in designing for the future of ambulatory care across Integrated Care. As an organization looking to invest in your professional growth, there will be opportunities for this role to learn, grow, and participate in improvement projects.

What You'll Work On

The RN will be primarily accountable for:

• Working closely and collegially with physicians, APPs and other clinical and administrative staff to enhance the delivery of patient care services along the continuum of care
• Being the liaison between the patient, surgeon, and PCP when needed to assist in preparing the patient for any surgeries or procedures including but not limited to gathering documentation and written plans for anticoagulation or medication.
• Ensuring that patients receive timely, high quality and efficient health care and support services
• Promoting patient satisfaction by interacting with patients in a professional, friendly manner consistent with their needs

Clinical Patient Care Responsibilities:

• Evaluation of patients in clinic, as determined by an MD
• Triage and evaluation (on site or virtually)
• Assisting the care team to remain in flow
• Administering injections, medications and providing complex wound care (on site)
• Assisting with minor surgery, office laboratory and other tests (on site)
• Instructing patients regarding preparation for various tests and procedures
• Medication teaching (e.g. insulin starts, lovenox injections, etc.)
• Assisting care team when office emergencies arise
• Providing hand off to EMS and ED (in collaboration with provider)
• Acts as a resource to other clinical staff in the practice
• Monitoring patient(s) and providing support to patient/family
• Assists patients and families with self-management of chronic diseases, including but not limited to: Hypertension, Diabetes, Hyperlipidemia, Obesity, CHF, COPD, Asthma, and Depression
• Assesses patient/family continuing care needs in collaboration with the care team
• Coordinates care transitions across the health care delivery system including visits to specialists, visits to the Emergency Department or Urgent Care, admissions to inpatient and extended care facilities; and transitions to different models of care, such as long-term care or hospice.

Clinical Coordination Responsibilities Include:

• One call resolve
• Complex triage/addressing clinical questions
• Refill set-up
• Symptom screening and routing
• After visit/post procedure check-in
• New medication/symptoms check-in
• ED/Inpatient follow-up calls
• VNA coordination
• Obtaining authorization for services/equipment

Qualifications
About You

• Completion of an accredited Nursing degree program required
• Actively licensed as a Registered Nurse in the state of New Hampshire
• BLS certification required
• Proficiency with an EHR, Epic experience preferred

Preferred Experience We Hope You Have

• Previous experience in an ambulatory practice setting
• Service mentality, flexibility, and interest in working in an environment that promotes innovation and a culture of excellence
• Comfort using new technology and software
• A kind and compassionate individual who employs professional interpersonal skills
• High tolerance and comfortability with ambiguity and shifts in responsibilities and processes

EEO Statement
Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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