Retail Sales Support Manager
Retail Sales Support Managers are professionals within the Bob's Discount Furniture organization and play a vital role by ensuring that Stores provide an exceptional customer experience while fostering sales in accordance with The Bob's Way to both internal and external customers. Retail Sales Support Managers are expected to perform and behave in a manner that is consistent with the Company's core values and vision.
The primary function of The Retail Sales Support Manager is to manage the daily operations of a Bob's Retail Office, Café and Bob's Way to Pay programs; inclusive of recruiting, hiring, maintaining staffing levels and scheduling to meet the needs of the business. Additionally, The Retail Sales Support Manager serves as an active liaison to Bob's Acceptance Now partners; championing the Bob's Way to Pay inclusive of training, tracking and driving ancillary revenue by identifying and leveraging successful selling behaviors according to Company guidelines.
The Retail Sales Support Manager drives tactical compliance on all office metrics to include but not limited to; Cash Management, Team Management, Customer Experience expectations, Payroll processing, coordination of logistics and successfully drives Point of Purchase Sales. The Retail Sales Support Manager will also assist in Sales Floor Management when necessary and is a key carrying Manager that will provide opening, closing and MOD support.
The Retail Sales Support Manager takes an active role in conducting Store-level Human Resource function to include: performance management, new Team member orientation, tracks and maintains employee statuses and oversees all pertinent maintenance of personnel records. The Retail Sales Support Manager is a primary contact for Store Management and Home Office Departments including Human Resources/Payroll, Customer Care, Store Operations and Delivery.
"No phony sales, no phony gimmicks, just everyday low prices and value!
We call it the Bob's Way because no one does it better!" - Bob Kaufman Founder and President Emeritus
At Bob's we understand there are many companies you can choose to work for, so, along with exceptional opportunities for career growth we offer a fun and team oriented work environment and great benefits!
The Benefits and Perks
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