Overview
The Retail Sales & Operations Manager is responsible for overseeing the K-State Super Store (KSSS) brand and retail locations. Responsibilities include managing sales and operations, controlling expenses and payroll budgets, handling personnel, accounting, strategic partnership relations, marketing (including e-comm) and loss prevention.
The Sales & Operations is also ultimately responsible for ensuring the highest level of customer service throughout all brand experiences; whether in-store, on-location and/or digitally. This level of manager is a role model and leader that must communicate effectively, solve problems, make informed decision, and manage the business and workforce effectively in order to achieve maximum results
Responsibilities
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