Remote Customer Service Representatives
Modis

Fort Myers, Florida

Posted in Engineering
about 1 month ago


This job has expired.

Job Info


Adecco Staffing is assisting Chico's FAS Inc. with their Remote Call Center Representative positions in Fort Myers, Florida. These positions are long term temp opportunities with the chance to advance to additional roles along with pay increases! If you meet the qualifications listed below, Apply Today!
Functional Responsibilities include but are not limited to:

  • Use customer service and sales skills to optimize the opportunity of each customer contact Identify and handle customer phone inquiries completely and accurately
  • Resolve customer complaints and problems to the satisfaction of the customer
  • Educate the customer about the products and services
  • Complete and maintain accurate customer data including documentation of discussions, issues, customer requests or other relevant information into Contact Center systems as required
  • Schedule, assign, or act on any required customer followup in accordance with Contact Center guidelines
  • Maximize opportunities to upsell or cross sell company products and services
  • Suggest Contact Center process improvements and participate in Contact Center initiatives for increased effectiveness
  • Conduct outbound calls for customer surveys, marketing and notification purposes
  • Use technology tolls as directed and within established guidelines
  • Maintain confidentiality of all company and customer data/ information
  • Participate in individual and team trainings and meeting to ensure knowledge is up to date
  • Alert management of issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem
  • Able to work independently, adhere to work schedule and manager regular during with minimal supervision
  • Able to work at your base campus when scheduled in advance (e.g., meetings with Supervisor, team meetings, training, etc.) or if unable to work remotely for any reason
  • Other miscellaneous duties as assigned
  • Required Qualifications
  • Minimum of 2 years sales / customer service experience preferred
  • Outstanding interpersonal and relationship building skills
  • Excellent verbal and written communication
  • Excellent detail orientation, with the ability to learn and follow policies and procedures correctly
  • Strong computer proficiency in Microsoft Office products
  • Ability to organize and communicate information clearly
  • High School Diploma or GED
  • What's in this for you?
  • Pay rates starting at $12.00 per hour and excellent training!
  • Weekly Pay, you receive a paycheck every week
  • Comprehensive benefits after 1 week, medical, dental, vision, options available
  • We will be holding our next training class at the Fort Myers Campus on Monday, 5/3/2021. Training will be onsite from 9AM to 6PM Monday to Friday and will last 2 weeks. Social distancing guidelines are in place and have been established during this time. Flexible schedules between the hours of 10:00am and 1:00am are available. We can offer 16 to 40 hours per week. Saturday and/or Sunday as well as Holidays are required.
    Click on Apply Now to be considered for this Call Center Representative position at Chico's FAS Inc. in Fort Myers, Florida!
    Adecco provides one of the most comprehensive benefit packages in the industry to temporary workers.
    Equal Opportunity Employer/Veterans/Disabled

    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please

    The Company will consider qualified applicants with arrest and conviction records


    This job has expired.

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