Relationship and Marketing Specialist - Cash Connect
Wsfs Financial

Job Info

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The Relationship and Marketing Specialist will liaison between the Relationship Manager, Customer, and Channel Partner (via telephone, email, and face to face). The incumbent will be the primary point of contact for Customer’s inquiries: pricing, services, applications, product implementation timelines, and ongoing Customer support. The incumbent will assist in improving internal processes to streamline sales initiatives and CRM efforts to ensure streamlined data and accurate reporting. The Relationship and Marketing Specialist will initiate the customer application process through the DocuSign platform and contribute and coordinate marketing and social media efforts on behalf of the organization. The incumbent will utilize proforma to create accurate pricing estimates and work directly with Customers and Channel Partners to distribute proposals, update databases, and maintain records. The Relationship and Marketing Specialist will play an active role in expanding Cash Connects social media presence and building our online community. The Sales Support Specialist will collaborate with the WSFS Bank Marketing team to assist with special projects and media opportunities.

This is a full-time position located in Newark, DE or Philadelphia, PA.

Minimum Qualification:

• Bachelor's Degree or equivalent work experience
• Must have 1 years of previous customer service or administrative support experience required.
• Must have proven time management ability in a high volume, customer-focused environment.
• Previous customer service experience requirement.
• Previous experience managing professional or organizational social media pages (Facebook, LinkedIn).
• Strong understanding of social media and digital marketing best practices, tools, and strategies.
• Strong interpersonal skills and Team-Oriented
• Ability to support Sales and Marketing team while working across the department with different teams to meet objectives.
• Effective verbal and written communication skills
• Proficient in Microsoft applications
• Must be flexible, resourceful, analytical, detail-oriented, and an enthusiastic person that loves working in a fast-paced environment.
• Ability to travel to trade shows as needed.

WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at careers@ wsfsbank.com.

How do you get to be nearly 200 years old in a world that's constantly changing? For us, the answer has always been the same: create a team of Associates who are passionate about serving the community, and success will follow. Our Mission and Values serve as essential reminders about who we are and how we do business. WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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