Regional Sales Manager, Commercial, MD/DC/VA/DE
Cradlepoint

Job Info

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Overview

The Regional Sales Manager is responsible for sales within a specific regional geography focusing on new customer acquisition, customer retention and growth opportunities with current customer base. The Regional Sales Manager will be in daily contact with current and prospective customers within the assigned region. The incumbent will manage opportunity and up-selling current accounts and will solicit new business opportunities in the region. Working closely with the Inside Sales Team, the RSM will support all regional sales needs, and will drive growth in the market. The RSM will be responsible for commercial within the region.
Responsibilities

• Establish productive, professional relationships with key personnel in assigned customer accounts within a specified region
• Coordinate the involvement of company personnel, including support, service, and management resources, to meet account performance objectives and customers' expectations
• Meet assigned targets for profitable sales volume in assigned accounts
• Proactively assess, clarify, and validate customer needs on an ongoing basis
• Achieve assigned sales quota in designated accounts
• Meet assigned expectations for profitability
• Complete customer account plans that meet company standards
• Maintain high customer satisfaction ratings that meet company standards
• Complete required training and development objectives within the assigned time frame
• Maintain a 12-24-month view of sales leads pipeline with appropriate actions to maximize long-term revenue growth, while simultaneously accomplishing mission critical objectives
• Willingness to work with international teams in multiple time zones, frequent internationaland domestic travel
• Development and maintenance of the company's image and reputation in the marketplace
• Utilize CRM for all aspects of account management: lead generation and contact, accounts set up (following appropriate procedures as developed by A/R) to complete order cycle
• Travel to and participate in tradeshows
• Work across departments to ensure customers' needs are met in all areas including A/R, new product development (R&D, compliance, purchasing), blending, production, fulfillment, shipping and creative
• Daily contact with leads and accounts through email and telephone
• Participate in continuing education related to the international business of the company
• Maintain adherence to all policies and procedures
• Communicate with customers for shipping and other requirements
• Provide monthly reports on new accounts, prospects, and sales figures and how they relate to goals

Qualifications

• Bachelor's degree supported by 5+ years of real sales experience
• Relevant and strong experience and knowledge in the IT Security and/or Networking market
• Experience in a complex sales environment, managing demanding customer accounts
• Confident self-starter with integrity and accountability; an exemplary track record of consistent achievement in a start-up experience is a plus
• Expertise in implementing and successfully driving an indirect channel sales model in addition to direct sales
• Highly competitive, and entrepreneurial individual with a desire to tackle challenging opportunities
• A passion for winning, a strong aptitude for business strategy and excellent collaboration skills
• Outstanding oral and written communication skills
• Strong negotiation and managerial/leadership skills
• Exceptional skills in hiring, training and motivating salespeople
• Decisive problem-solving ability and capability to assess people and situations with accuracy
• Ability to deliver a clear and compelling value proposition to customers/partners
• Ability to thrive in a fast paced, start-up, team-oriented environment
• Demonstrated leadership behaviors
• Must currently reside in respective region (DC, MD, VA)

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Cradlepoint is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, marital status, national origin, age, sexual orientation, handicap, disability, or any other protected class status pursuant to applicable law.

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