Real Estate & Customer Experience - Construction Coordinator
Prologis

Job Info

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Prologis is the global leader in logistics real estate. We own, manage and develop high-quality properties in the world's most vibrant centers of commerce, approximately 965 million square feet in 19 countries. Some of the world's largest brands (e.g., Amazon, BMW, DHL, FedEx, Pepsi) turn to us because they know an efficient supply chain will make their businesses run better, and a strategic relationship with Prologis will create competitive advantage.As the top ranked U.S. company and sixth overall among the Global 100 Most Sustainable Corporations in the World, we take our global footprint seriously.

Job Title:
Real Estate & Customer Experience - Construction Coordinator

Company:

Prologis

Do you want to play a role in global commerce?

Prologis is seeking a professional Real Estate and Customer Experience - Construction Coordinator. This position will support multiple managers and team projects. The service goal is absolute customer service, requiring a flexible people person and team player.

Heres how to do that

• Prepares emails, letters, contracts and other documents using various software packages
• Provide support through copying, faxing and mailing as requested by assigned staff
• Maintain current listing of names and phone extensions of all employees in the office
• Schedule all pick-ups and deliveries for courier service
• Prepare and code all invoices in PeopleSoft Financials database in a timely manner
• Assist Property Managers, including but not limited to quarterly billing, A/R follow-up & collections and direct communication with customers
• Answer and direct all incoming calls in a courteous manner, providing caller with general information, transcribing messages and when necessary directing callers to appropriate staff or voice mail
• Greet customers and visitors to the office and announce their presence to the appropriate person or department
• Serves as liaison with IT to coordinate office upgrades and address technology issues
• Establishes and maintains departmental/project/customer filing in digital/on-line format
• May maintain calendar of appointments for assigned staff or department.
• Schedule and organize meetings, conference calls and appointments
• Prepares items in relation to meetings and events, including but not limited to, creation and assembly of documents for distribution, coordination of site reservation, meal orders, attendance confirmations, participating in/traveling to certain meetings as needed and interacting with attendees to address questions or issues on event
• Leads the completion and processing of expense forms for assigned staff. Tracks corporate credit card payment schedule and ensures timely processing and payment
• Assists in creation of department or group budgets and tracking expenses against budget throughout the year
• Reviews and submits group expenses and invoices for timely processing and payment
• Coordinates production of monthly reports for assigned customers
• May serve as member of a team on department related projects which may require research, analysis of data and creation of reports
• Reviews and distributes mail for assigned staff
• Works closely with other support staff through cross-training and backup support
• Ensures assigned office equipment is adequately maintained and secure. Contacts appropriate department to report service issues
• Order kitchen/breakroom/office supplies and stock accordingly
• Possesses ability to work in a fast-paced environment
• Demonstrates ability and success in a fast-paced environment with changing priorities
• Possesses excellent proofreading, writing and grammar skills as well as attention to detail
• Can occasionally work extended hours as may be required
• Is willing to take on other duties as assigned

Tell us if you're ready.

• Real estate experience preferred
• High school diploma or general education degree (GED); and related experience and/or training
• Proficient knowledge of MS Office Suite (e.g., Word, Excel, PowerPoint, Outlook)
• Ability to use systems to acquire the necessary data

Preferred Skills & Experience:

• Yardi
• Peoplesoft
• BOX

The individual should demonstrate the following additional competencies:

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Target base compensation range of $48,000-$57,000 plus bonus target to be discussed during initial phone interview.

All full-time roles in the US come with a robust benefits package which includes healthcare, dental, and vision insurance for employees and eligible dependents. Prologis also offers several other wellness, financial, and work/lifestyle-specific benefits. Our 401(k) retirement plan has a company match of 50% up to 12% of eligible compensation. We also offer generous PTO with a starting accrual of 22 days a year in addition to paid holidays and volunteer time.

People First

Each of us working at Prologis plays an essential role in the enduring success of our company. We value people who are decisive, courageous and adaptable. While we are one company, locations and departments operate with autonomy and accountability. Individuals take the initiative here.

When you join Prologis, you work shoulder to shoulder with some of the top talent in the industry to do the best work of your career. Every employee belongs. Every employee contributes. Employees advance their careers here.

As a successful global enterprise, Prologis has never lost sight of what matters most, our strong belief that our people are the most important part of our business. And because of that, we provide a generous total rewards package and take a lot of time to focus on quality management and leadership development. People come first here.

All job offers are contingent upon successful completion of drug screen and background verification. Prologis is an Equal Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religions, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Employment Type:
Full time

Location:
Chicago, Illinois

Additional Locations:

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