Quality and Safety Program Coordinator
Johns Hopkins University

Baltimore, Maryland

Posted in Education and Training


This job has expired.

Job Info




Quality and Safety Program Coordinator
General summary/purpose:

We are currently seeking a motivated, energetic, and independent individual to coordinate operational and academic quality and safety efforts across pediatric medical care in the Johns Hopkins Children's Center. Responsibilities include coordinating and supporting the quality and safety program across pediatric care units, divisions, and committees and helping to develop, measure, execute, and report on patient safety and quality improvement programs related to pediatric medical care. The coordinator performs all activities necessary to ensure a smoothly functioning quality and safety program and exercises independent judgment in the resolution of administrative problems, prioritization of workload, and coordination of special projects or programs. The Program Coordinator serves as a resource in a team environment and provides some support to children's center faculty and teams including correspondence, briefs, presentations, communications, manuscripts, project proposals and data management. The coordinator assists with research projects related to quality and safety in pediatrics.

We seek an individual who is keenly interested and engaged with the mission of pediatric patient safety and quality improvement. Desired candidate will have experience in one or many of the following: administrative, quality, or research (clinical/health service) program coordination; project management; performance improvement methods; quality measures and analytics. The individual should have at least a basic skill set and knowledge in fields related to process/quality improvement science and methods, health systems delivery, patient safety, and/or quality and outcomes.

The coordinator must be people-oriented and willing to independently approach and engage stakeholders and build relationships. The coordinator will organize and assist leadership in the development of a broad and diverse portfolio of initiatives (clinical, administrative, and research) and requires the ability to flexibly adapt their style based on the needs of the teams. The coordinator will lend project support to multiple teams at one time.

Specific Duties & Responsibilities:

Coordinates tasks, committees, presentations, and projects related to quality and safety in pediatrics.

  • Maintains routine project status and reports.
  • Develops and helps to execute project plans and timelines.

  • Applies analytical and project management skills to facilitate dissemination and implementation of assigned projects related to improving quality, safety, service, value and operational efficiency of children's care.

  • Collaborates with Children's Center leadership and personnel engaged in quality, safety and service to develop performance reports, convene teams with clearly defined roles and responsibilities, organize quality improvement data, and prepare and disseminate communications related to pediatric care across the Children's Center.

  • Supports or facilitates research project teams, outcome measurement, data collection, presentations, manuscript preparation, and submission for projects related to pediatric quality and safety. Communicates with Institutional Review Board.

  • Prepares and administers online/paper surveys and outcome measures.

  • Assists with data management and storage.

  • Assists in the planning and coordination of events, including lectures, workshops, seminars, and meetings.

  • Works to ensure appropriate information and program outreach, communication, and dissemination.

  • Networks within Johns Hopkins and throughout the community to develop and maintain strong working relationships.

  • Seeks and participates in ongoing formal training and professional development to improve knowledge and execution of process and quality improvement strategies for pediatric care. (Lean for healthcare, Six Sigma, Patient Safety Certificate, QI analytics, etc.)

    Any specific physical requirements for the job:
    • Ability to stand, walk or sit for an extended period of time; must be able to easily walk between meeting locations across large hospital and clinical locations.

  • Reaching by extending hand(s) or arm(s) in any direction.

  • Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard.

  • Communication skills using the spoken word.

  • Ability to see within normal parameters and view screens, paper reports, charts, and result for prolonged periods.

  • Ability to hear within normal range.

    Minimum Qualifications (Mandatory):

    High school diploma/GED.

    Five (5) years of progressively responsible administrative or operational experience.

    Additional education may substitute for required experience to the extent permitted by the JHU equivalency formula. JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

    Preferred Qualifications:
    • Bachelor's degree is strongly preferred.

  • Master's degree prioritized.

  • Preferred training in Medicine, Social Sciences, Public Health, Public Policy or related field.
    • Experience or training in research protocols, quality improvement tools/methods, leadership, teaching, problem-solving, data analysis, and project management is strongly preferred.


    Special Knowledge, Skills, and Abilities:

    Knowledge of data management, spreadsheets, and word processing is essential.
    • Aptitude for learning software programs involved in graphing and project planning essential.
    • Strong data analytic skills preferred.
    • Certificate in quality management or patient safety strongly preferred. (CPHQ, CQM, ASQ certification, Six Sigma, Lean Certification).
    • Excellent communication and interpersonal skills required.
    • Ability to confidently approach and engage individuals is essential.
    • Attention to grammar and written communication essential.
    • Successful applicants must have a good understanding and use of Microsoft Office Suite (including Outlook, Excel, and Word) and Windows.


    Classified Title: Program Coordinator
    Working Title: Quality and Safety Program Coordinator
    Role/Level/Range: ATO 40/E/03/OF
    Starting Salary Range: $20.02 - $27.51/ Commensurate with Experience
    Employee group: Full Time
    Schedule: M-F 8:30am - 5pm
    Exempt Status: Non-Exempt
    Location: 04-MD:School of Medicine Campus
    Department name: 10003088-SOM Ped EB Hospitalists
    Personnel area: School of Medicine

    The successful candidate(s) for this position will be subject to a pre-employment background check.

    If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at https://apptrkr.com/get_redirect.php?id=3103070&targetURL=

    Coordinates tasks, committees, presentations, and projects related to quality and safety in pediatrics.
    • Maintains routine project status and reports.
    • Develops and helps to execute project plans and timelines.

  • Applies analytical and project management skills to facilitate dissemination and implementation of assigned projects related to improving quality, safety, service, value and operational efficiency of children's care.

  • Collaborates with Children's Center leadership and personnel engaged in quality, safety and service to develop performance reports, convene teams with clearly defined roles and responsibilities, organize quality improvement data, and prepare and disseminate communications related to pediatric care across the Children's Center.

  • Supports or facilitates research project teams, outcome measurement, data collection, presentations, manuscript preparation, and submission for projects related to pediatric quality and safety. Communicates with Institutional Review Board.

  • Prepares and administers online/paper surveys and outcome measures.

  • Assists with data management and storage.

  • Assists in the planning and coordination of events, including lectures, workshops, seminars, and meetings.

  • Works to ensure appropriate information and program outreach, communication, and dissemination.

  • Networks within Johns Hopkins and throughout the community to develop and maintain strong working relationships.

  • Seeks and participates in ongoing formal training and professional development to improve knowledge and execution of process and quality improvement strategies for pediatric care. (Lean for healthcare, Six Sigma, Patient Safety Certificate, QI analytics, etc.)

    Any specific physical requirements for the job:
    • Ability to stand, walk or sit for an extended period of time; must be able to easily walk between meeting locations across large hospital and clinical locations.

  • Reaching by extending hand(s) or arm(s) in any direction.

  • Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard.

  • Communication skills using the spoken word.

  • Ability to see within normal parameters and view screens, paper reports, charts, and result for prolonged periods.

  • Ability to hear within normal range.

    Minimum Qualifications (Mandatory):

    High school diploma/GED.

    Five (5) years of progressively responsible administrative or operational experience.

    Additional education may substitute for required experience to the extent permitted by the JHU equivalency formula. JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

    Preferred Qualifications:
    • Bachelor's degree is strongly preferred.

  • Master's degree prioritized.

  • Preferred training in Medicine, Social Sciences, Public Health, Public Policy or related field.
    • Experience or training in research protocols, quality improvement tools/methods, leadership, teaching, problem-solving, data analysis, and project management is strongly preferred.


    Special Knowledge, Skills, and Abilities:

    Knowledge of data management, spreadsheets, and word processing is essential.
    • Aptitude for learning software programs involved in graphing and project planning essential.
    • Strong data analytic skills preferred.
    • Certificate in quality management or patient safety strongly preferred. (CPHQ, CQM, ASQ certification, Six Sigma, Lean Certification).
    • Excellent communication and interpersonal skills required.
    • Ability to confidently approach and engage individuals is essential.
    • Attention to grammar and written communication essential.
    • Successful applicants must have a good understanding and use of Microsoft Office Suite (including Outlook, Excel, and Word) and Windows.


    Classified Title: Program Coordinator
    Working Title: Quality and Safety Program Coordinator
    Role/Level/Range: ATO 40/E/03/OF
    Starting Salary Range: $20.02 - $27.51/ Commensurate with Experience
    Employee group: Full Time
    Schedule: M-F 8:30am - 5pm
    Exempt Status: Non-Exempt
    Location: 04-MD:School of Medicine Campus
    Department name: 10003088-SOM Ped EB Hospitalists
    Personnel area: School of Medicine

    The successful candidate(s) for this position will be subject to a pre-employment background check.

    If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at https://apptrkr.com/get_redirect.php?id=3103070&targetURL=
    • Bachelor's degree is strongly preferred.

  • Master's degree prioritized.

  • Preferred training in Medicine, Social Sciences, Public Health, Public Policy or related field.
    • Experience or training in research protocols, quality improvement tools/methods, leadership, teaching, problem-solving, data analysis, and project management is strongly preferred.


    Special Knowledge, Skills, and Abilities:

    Knowledge of data management, spreadsheets, and word processing is essential.
    • Aptitude for learning software programs involved in graphing and project planning essential.
    • Strong data analytic skills preferred.
    • Certificate in quality management or patient safety strongly preferred. (CPHQ, CQM, ASQ certification, Six Sigma, Lean Certification).
    • Excellent communication and interpersonal skills required.
    • Ability to confidently approach and engage individuals is essential.
    • Attention to grammar and written communication essential.
    • Successful applicants must have a good understanding and use of Microsoft Office Suite (including Outlook, Excel, and Word) and Windows.


    Classified Title: Program Coordinator
    Working Title: Quality and Safety Program Coordinator
    Role/Level/Range: ATO 40/E/03/OF
    Starting Salary Range: $20.02 - $27.51/ Commensurate with Experience
    Employee group: Full Time
    Schedule: M-F 8:30am - 5pm
    Exempt Status: Non-Exempt
    Location: 04-MD:School of Medicine Campus
    Department name: 10003088-SOM Ped EB Hospitalists
    Personnel area: School of Medicine

    The successful candidate(s) for this position will be subject to a pre-employment background check.

    If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at https://apptrkr.com/get_redirect.php?id=3103070&targetURL=

    Knowledge of data management, spreadsheets, and word processing is essential.
    • Aptitude for learning software programs involved in graphing and project planning essential.
    • Strong data analytic skills preferred.
    • Certificate in quality management or patient safety strongly preferred. (CPHQ, CQM, ASQ certification, Six Sigma, Lean Certification).
    • Excellent communication and interpersonal skills required.
    • Ability to confidently approach and engage individuals is essential.
    • Attention to grammar and written communication essential.
    • Successful applicants must have a good understanding and use of Microsoft Office Suite (including Outlook, Excel, and Word) and Windows.


    Classified Title: Program Coordinator
    Working Title: Quality and Safety Program Coordinator
    Role/Level/Range: ATO 40/E/03/OF
    Starting Salary Range: $20.02 - $27.51/ Commensurate with Experience
    Employee group: Full Time
    Schedule: M-F 8:30am - 5pm
    Exempt Status: Non-Exempt
    Location: 04-MD:School of Medicine Campus
    Department name: 10003088-SOM Ped EB Hospitalists
    Personnel area: School of Medicine

    The successful candidate(s) for this position will be subject to a pre-employment background check.

    If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

    Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

    The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

    The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

    Equal Opportunity Employer
    Note: Job Postings are updated daily and remain online until filled.

    EEO is the Law
    Learn more:
    https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

    To apply, visit https://jobs.jhu.edu/job/Baltimore-Quality-and-Safety-Program-Coordinator-MD-21227/890002600/








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  • This job has expired.

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