Location: Raleigh, NC
Description: Our client is currently seeking a PROJECT MANAGER - I
Description:
Works on projects of moderate scope where analysis of situation or data requires a review of identifiable factors. Exercises judgment within defined procedures and practices to determine appropriate action. Decision-making and independence is involved but limited. 1-5 years of experience
Jr. MSPM Responsibilities:
• Primary point of contact for Managed Services projects; accountable for project deliverables
• Project level data review and management of corrections if project flow through requires resolution
• Internal and external customer interaction to include project planning & milestone management
• Accountable for overseeing site specific tasks and asset deployment as part of project
Specific Jr. MSPM Responsibilities:
• Execute and maintain project management processes in the areas of project schedule, quality management, communications management, risk/issue management, and change management
• Support through adherence to company policies, processes and practices
• Develop and maintain project schedules and calendars with the input and assistance of transition leads
• Facilitate team meetings, providing meeting minutes and action items where needed
• Build strong communication channels with internal stakeholders in various departments: Sales, Professional Services, IT Operations, Development teams, Release Management, Networking
• Track tasks assigned to the project team and prepare regular status reports
• Responsible for tracking project changes and producing updated schedules
• Gather and report performance measurement of on-going progress.
• Ensure smooth communication within the project team and other cross-functional teams
• Interface with internal/external stakeholders on a regular basis
- Prepare and document Day 1/Day 2 support documentation and acceptance criteria
Essential skills:
• Assoc Degree or Equivalent Experience, Bachelor's preferred
• Excellent organizational skills
• Demonstrated experience with verbal & written communications
• Demonstrated skills in Microsoft Office product suite, including PowerPoint, Excel & Word
• 0-2 Years proven Project Management or related experience
• Leadership skills
• Ability to manage and negotiate with required internal and external organizations
• Knowledge of project management software (MS Project, Clarity)
• ITIL v3 certification desired or completed within 6 months of start date
• Project management understanding and familiarity with core concepts desired
• Business level fluency in written & spoken English
Desired skills:
• Experience in telecommunications or IT environment
• Previous customer service experience in a business to business environment
• Multicultural understanding
• Team player
• Flexible
Contact: spandey02@judge.com
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