Project Manager for Integrated Care and Digital Health eCare
Mass General Brigham(PHS)

Job Info

---

About Us:

As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Partners HealthCare supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Partners HealthCare is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.

Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

General Summary/Overview Statement

Working closely with the Ambulatory Clinical Informatics Manager and the Program Director for Digital Health Transformation, the Integrated Care Project Manager is responsible for activities as assigned, related to leveraging the enterprise electronic health record (EHR) to advance the delivery of high quality, safe, value-based patient care across the populations of patients cared for at Mass General Brigham (MGB). This includes project managing the development of tools such as patient registries, reports and best practice alerts, by serving as a conduit between the clinical leaders' needs and the staff overseeing the design, build and maintenance of the EHR in designing solutions.

The Integrated Care Project Manager works closely with the enterprise program to assess opportunities for using the EHR to improve clinical outcomes and works closely with Digital Health eCare staff to align solutions with desired outcomes and with Digital Health processes for project completion. This includes clinical governance meetings and tracking project(s)' progress.

The Integrated Care Project Manager ensures that all clinical content is appropriately tracked in an inventory database. The Project Manager identifies and mitigates project risks to achieve successful project completion across MGB The Project Manager participates in eCare staff meetings and separately in Integrated Care meetings, serving as a bridge between the two groups to ensure eCare is appropriately organized to deliver on Integrated Care projects.

Principal Duties and Responsibilities

General Responsibilities

• Supports Integrated Care in leading the system-wide efforts to leverage Epic as a tool to advance program goals across MGB.
• Leverage knowledge of ambulatory, inpatient, and Digital Health eCare (DHeC). This includes all aspects of the management of care across populations including effectiveness, safety, patient-centered, value-based care, equity, efficiency, and timeliness.
• Works to manage project dependencies and timelines across DHeC and Integrated Care to reconcile competing priorities.

Mass General Brigham Integrated Care Responsibilities

• Assist with intake of requests across Integrated Care and work with Clinical Leads to triage request to next steps
• Facilitate program meetings associated with Digital Technology
• Maintain coordination between Integrated Care needs and Digital Health processes
• Track Integrated Care work efforts though the Digital Health lifecycle as key point of contact for Integrated Care

Digital Health eCare (DHeC) Responsibilities

• Supports the development and management of a portfolio of work as the lead Project Manager for Integrated Care in DHeC.
• In conjunction with the Clinical Informatics Ambulatory Manager, coordinates with leadership of relevant Digital Health teams to achieve Integrated Care goals including Clinical Decision Support, Clinical Content, Process Redesign, Reporting, and Training.
• Manages the process for content development, standardization, coordination, maintenance and archiving for DHeC.
• Project management coordination responsibilities for clinical informatics across clinical content disciplines, informatics, biomedical device integration and MGB programs.
• Manages and coordinates gathering and synthesis of current clinical content and the development of new clinical content.
• Leads assigned work groups and facilitates interactions and communication to arrive at solutions for content development and management.
• Provides coordination and direction to complete the assigned clinical content tasks, produce the required deliverables, track and resolve issues, and meet the relevant Digital Health eCare project milestones according to the established timeline.
• Collaborates with the Clinical Informatics Team and Committee, and the Clinical Application Project Directors and Application Managers, as well as clinicians and operational leaders from across MGB.
• Manages project issues and identifies risks and mitigation strategies using strong analytical and problem-solving skills.
• Reports project status to the Clinical Informatics Program Manager/ Director's/ CMIO
• Other responsibilities as determined by Integrated Care leadership, the Ambulatory Clinical Informatics Manager and the Program Director for Digital Health Transformation

Qualifications

• At least 5 years of project management experience
• Experience with clinical care delivery across health disciplines and the care continuum
• Experience with clinical content development and maintenance
• Experience managing multiple concurrent large projects and project teams
• Experience in meeting management, facilitation and presentation required
• Knowledge of Population Health Management
• Bachelor's Degree Required, Master's Degree preferred, in a clinical area of expertise, IT or public health

Skills/Abilities/Competencies Required

• Expert level knowledge of clinical operations and related business processes
• Strong knowledge of clinical care processes across disciplines and across the care continuum
• Expertise in program and project management
• Excellent leadership and
• Demonstrated ability to effectively develop, maintain, motivate, and manage relationships in a highly complex and changing environment
• Ability to build consensus across teams, with staff and leadership
• Ability to partner with and influence senior leaders
• Excellent communication skills including strong verbal, written, and interpersonal skills
• Demonstrated ability to make tactical decisions
• Demonstrated ability to develop creative solutions to complex problems
• Excellent problem solving and organizational skills
• Strong facilitation skills
• Proficient with standard office technologies and software
• Proficient typing skills and use of Microsoft OneNote
• Understanding of clinical information systems

Working Conditions

• General day hours with flexibility to meet the demands of the position
• Standard business environment with frequent local travel between Partners Healthcare System sites
• May require travel for external training

EEO Statement
Mass General Brigham is an Equal Opportunity Employer & by embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.

This job has expired.