Product Manager, Checkout
PayPal Inc.

Job Info

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Who we are

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal's 375 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

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Job Description Summary:
Product Manager responsible for consumer experiences on PayPal's flagship Checkout product.

Job Description:
Responsibilities:

• Establish and evolve the vision for your product(s) within the Checkout & Billing portfolio
• Define project goals and expected outcomes to help achieve our product portfolio's objectives and key results (OKRs)
• Inclusively determine the product roadmap, seeking input from Design, Engineering, Business Analytics, Marketing, Program Management, Risk and Legal, as well as from related product teams and senior management
• Work with an Agile scrum team to define detailed requirements, write user stories, prioritize the backlog, define acceptance criteria and help test the quality of deliverables
• Champion a strong bias towards action and a culture of iteration, continuously learning and improving our end-to-end customer experiences and results
• Consistently focus the team on outcomes and achieving its goals
• Work with Business Analytics to define and evaluate experiments, ramps and launches, as well as continually identifying opportunities for improvement
• Build strong relationships with cross-functional colleagues and other PMs
• Develop a deep understanding of consumer needs in paying for online purchases, including their shopping behavior, check-out experience, and post-transaction expectations
• Stay current on the competitive landscape and innovations in the industry
• Represent the team and its strategy with stakeholders across the company, including with leadership

Required Skills:

• 3-5 years of Product Management or comparable experience with a focus on consumer internet products; payments or e-commerce experience preferred
• Bachelor's degree with strong academic performance in both quantitative and qualitative fields; MBA preferred
• Strong product thinking and ability to advocate for the best customer experience
• Ability to translate product needs into technical requirements, understand technology dependencies, and discuss technical trade-offs with Engineering
• Strong collaboration skills, ability to drive and influence complex decision-making with various stakeholders and build consensus
• Excellent verbal and written communication skills, with the ability to explain complex issues in a concise and simple fashion, and tailor to different audiences
• Robust problem-solving ability, breaking down complex challenges to find solutions
• Highly comfortable with leveraging data to generate insights and inform decisions
• Some travel required to San Jose and potentially other PayPal offices
• Occasional evening meetings required with colleagues in distant time zones

Subsidiary:
PayPal

Travel Percent:
0

Primary Location:
San Jose, California, United States of America

Additional Locations:
Austin, Chicago, Scottsdale

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

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