Patient Services Coordinator-Veterinary Teaching Hospital
Washington State University

Job Info

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Available Title(s):

284F-YN_CS_NPS - Patient Services Coordinator

Business Title:

Patient Services Coordinator-Veterinary Teaching Hospital

Employee Type:

Classified

Time Type:

Full time

Position Term:

12 Month

Position Details:

Summary of Duties:

Patient Services Coordinator positions coordinate the daily patient flow in patient care throughout the Veterinary Teaching Hospital. They provide support services such as triaging patient telephone calls to medical staff, scheduling appointments, registering patients, maintaining patient records, and assembling patient charts. The position ensures medical record and bill completion, initiates and processes patient charge documents, receives and discharges clients, provides estimates, receives deposits, enters charges, updates estimates and charges, updates deposits, tracks completion of discharge instructions and case summaries, and backs up Patient Services Coordinators in other areas when possible.

Required Qualifications:

• High school graduation or equivalent AND three years of general office experience or two years of office or customer service in a healthcare setting; OR equivalent education/experience.

Preferred Qualifications:

• Experience working in veterinary clinic/setting.

• Experience providing coordination and support activities to clients and clinicians.

Current Vacancies:

Oncology

Additional Information:

Area/College:

College of Veterinary Medicine

Department Name:

Veterinary Teaching Hospital

City, State, Zip:

Pullman, WA 99164

Department Link:

https://vetmed.wsu.edu/

Monthly Salary:

$3,454 to $4,602 | Range 41 (Steps A-M) | Successful candidates typically begin at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28.

WSU offers a comprehensive benefits package which includes: paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts.

For a more detailed summary of benefits offered by WSU for classified staff visit:https://hrs.wsu.edu/wp-content/uploads/2024/01/2024-Benefit-Overview-for-Civil-Service.pdf.

Find total compensation here: https://hrs.wsu.edu/managers/recruitment-toolkit/total-compensation/.

Overtime Eligibility:

Overtime eligible.

FTE: 100%

This is a Permanent position.

Posting Close Date:

The posting close date has been extended; Applicants must submit their completed application by Sunday, June 2, 2024 at 11:59 p.m.

Background Check:

This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Application Instructions:

Applicants must upload all required documents listed below to their online application. Application materials should clearly communicate how the applicant meets all required qualifications.

• External candidates, please upload all documents in the "Resume/CV" section of your application. Internal candidates, please upload all documents in the "Resume/Cover Letter" section of your application.

• All documents must be attached before submitting the application. The application cannot be edited once submitted.

• Documents may be submitted in one file or separate files.

• Applicants are encouraged to upload as a PDF if possible.

• Applicants will be requested to provide contact information for professional references within the online application.

Required Documents:

• Resume

• Cover Letter, highlighting background, experience and indicating position(s) of interest.

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.

This job has expired.