The Patient Services Coordinator II
Under the general supervision of the Operations Manager and Manager of the Scheduling Service Center, provides administrative support to health care providers in a high-volume ambulatory and in-patient setting, functioning as the primary interface between the patient and the providers. The incumbent performs various reception and/or scheduling tasks for the various divisions of the Imaging Department. Schedules patient appointments using an online scheduling system. Edits, cancels, confirms patient appointments. Receives patients and directs them to the appropriate testing area, arranging for escort services as required and instructing patients in gowning procedures. Previews, online, the daily schedule; prints, sorts, and distributes daily schedule and functions as a resource for Level I Patient Service Coordinator as well as other staff within the appropriate Imaging divisions. Checks and confirms patient demographics and insurance information.
Principal Duties & Responsibilities:
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