Patient Relations Assistant/UKHC
University of Kentucky

Job Info

---

Job Title:

Patient Relations Assistant/UKHC

Requisition Number:

RE45259

Working Title:

PRA - GSH PAT

Department Name:

H6300:Perioperative Services

Work Location:

Lexington, KY

Grade Level:

06

Salary Range:

$16.20-24.82/hour

Type of Position:

Staff

Position Time Status :

Full-Time

Required Education:

HS

Click here for more information about equivalencies::

https://hr.uky.edu/employment/working-uk/equivalencies

Required Related Experience:

3.5 yrs

Required License/Registration/Certification:

None

Physical Requirements:

The physical requirements for this position include regularly sitting at a computer workstation for extended periods of time with repetitive motion (such as typing); walking including pushing, pulling, and/or lifting up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 50lbs. The conditions of work may involve regular exposure to loud noises, intermittent exposure to blood borne/airborne pathogens and combative/violent people, and occasional exposure to cuts and punctures.

Shift:

Monday through Friday; 8:00am - 4:30pm

Job Summary:

The Preop Anesthesia Clinic is seeking a Patient Relations Assistant to be responsible for scheduling appointments in a high volume clinic area. Duties will include but not limited to: respectfully acknowledging and greeting patients, some patient registration, insurance verification and pre-certifications as needed. Additionally, this position will be responsible for coordinating arrival times with patients and scheduling appointments. Will establish coordination of benefits, collect insurance co-pays and fees for services not covered by insurance, schedule return appointments according to scheduling protocol and ensure timely and appropriate follow-up with patients on all appointment requests. Must be able to work in fast paced office and maintain medical confidentiality.

Skills / Knowledge / Abilities:

Customer service skills, time management, collaboration, attention to detail and organizational skills, MS Windows, Excel, Word, Outlook.

Does this position have supervisory responsibilities? :

No

Preferred Education/Experience:

3.5 years of experience required. Outpatient clinic experience preferred.

Deadline to Apply:

05/14/2024

University Community of Inclusion:

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

This job has expired.