Patient Liaison
St Josephs Hospital and Medical Center

Overview:

Located conveniently in the heart of is a 571-bed, not-for-profit hospital that provides a wide range of health, social and support services. Founded in 1895 by the Sisters of Mercy, St. Joseph's was the first hospital in the Phoenix area. More than 125 years later, St. Joseph's remains dedicated to its mission of caring for the poor and underserved.

We are extremely proud to be a nationally recognized center for quality quaternary care, medical education and research. St. Joseph's includes the internationally renowned , , , , and (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics, neuro-rehabilitation, orthopedics, and other medical services. St. Joseph's is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day, approximately 20 percent of the hospital's patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph's.

U. S News & World Report routinely ranks St. Joseph's among the top hospitals in the United States for neurology and neurosurgery. In addition, St. Joseph's boasts the Creighton University School of Medicine at St. Joseph's, and a strategic alliance with Phoenix Children's Hospital.

St. Joseph's is consistently named an outstanding place to work and one of Arizona's healthiest employers. Come grow your career with one of .

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For the health of our community ... we are proud to be a tobacco-free campus.

Responsibilities

The NEUROSURGERY DEPARTMENT at St. Joseph's Hospital and Medical Center provides 24-hour surgical intervention for patients of all ages. The department consists of 11 operating room suites dedicated to those patients requiring neurosurgical interventions (procedures) including elective, urgent/emergent surgeries. We serve the Southwestern United States and primarily the Phoenix metropolitan area. Our goals are to continually improve the delivery and effectiveness of departmental services, continually improve the health and satisfaction of the community served, support and participate in multi-disciplinary performance efforts throughout the organization, create an environment which fosters learning among staff, patients and family members, and create a culture of safety, the prevention of medical errors and the re-design of vulnerable patient systems based on evidence or expert recommendations. The unit is staffed with licensed and unlicensed staff.

JOIN US NOW as we are seeking a dynamic, customer service oriented, PATIENT LIAISON who is passionate about our patients and their loved ones to facilitate communication to families from the medical team in pre-op, operating room, and recovery.

Located in Phoenix, AZ, this position is critical to the success of St. Joseph's Hospital Medical Center and requires the full understanding and active participation in fulfilling the Mission of Dignity Health.

HS Diploma/GED and six months previous experience with patient, family, physician interaction that demonstrates familiarization with medical terminology and strong communication, organizational and interpersonal skills.

QualificationsPrevious experience with patient, family, physician interaction. Six months previous experience with patient, family, physician interaction. Familiar with medical terminology. Strong communication, organizational, and interpersonal skills.