Patient Coordinator - Traveler ELIGIBLE FOR SIGN-ON BONUS!
Vein Clinics of America, Inc.
Job Info
JOB RESPONSIBILITIES
- Greet patients and help deliver a world-class patient-centric experience
- Assist with patient schedule management, including but not limited to: scheduling patient protocols and next appointments, following-up on patient journey tracking reports and dashboards
- Submit and follow-up on cases for authorization and prepare clinic's chart prep
- Facilitate daily patient clinic processing (Check-In/Out), process patient collections
- Coordinate medical record requests with Home Office
- Review insurance and financial details with patients
- Provide responsive communications with Home Office and timely patient follow-up communications
- Perform welcome phone calls and/or emails to new consults
- Complete clinic's daily open/close procedures following Company policy
- Provide coverage for other clinics, as assigned
- Assume clinic leadership role in absence of Practice Manager, as assigned
- Give support in achievement of clinic performance objectives (KPIs) and clinic financial goals
TRAVEL REQUIREMENTS
- Local travel between the following clinics in the state of Connecticut: Avon, Glastonbury, North Haven, Southbury and Waterford
- Excellent customer service skills
- Proficient in Microsoft Word, Excel, Outlook
- Comfortable navigating and learning medical software
- Strong organizational skills
- Excellent communication skills, both verbal and written
- High school diploma required
Required:
- 1 year medical office experience required
- Experience with preauthorization/ verification preferred
- Experience as medical receptionist preferred
- Experience with EMR preferred
This job has expired.
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