Patient Care Coordinator
Beacon Hill Staffing Group, LLC

Job Info

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Our client, an optometry school in Roslindale, MA, is seeking a temporary Patient Care Coordinator for a 6+ month contract. This role comprises a 40 hour/week schedule and entails rotating hours and some Saturdays. The ideal candidate must be flexible to work with this schedule, and the role compensates $23/hr. Qualified candidates are encouraged to apply!

Responsibilities

• Answer incoming telephone calls, greet and check in/check out patients in a professional, courteous, and timely manner
• Acquire full knowledge of patient practice management software
• Schedule patients for appointments, follow up with no shows, and communicate any billing issues prior to appointments
• Accurately obtain and enter all demographics information
• Collect insurance co-pays or self-pay balances. Communicate with the billing department regarding issues and clarifications involving billing
• Review billing benefits tab to ensure that appropriate procedures and diagnosis codes have been designated by provider
• Maintain and ensure HIPAA compliance with patient medical records and personal health information
• Prepare paperwork for the next clinic day next day, confirm appointments, reconcile cash box on a daily basis. Promote culturally competent care and proactively make provisions for linguistically competent care
• Respond to staff doctor needs before, during, and after patient exam
• Understanding the specifics related to various appointment types, proactively seek patient referrals and prior authorizations when needed
• Notify Specialty Care Coordinator about all contact lens orders and dispense contact lenses to patients

Qualifications

• At least one full year demonstrated experience in a customer service setting, preferably six months receptionist experience in a health care setting required
• Spanish or Creole proficiency preferred
• Experience in eye care practice administration highly preferred
• Knowledge of reception tasks, office policies/procedures, paperwork needed
• Knowledge of customer service concepts and techniques needed
• High school diploma required

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com .

We look forward to working with you.

Beacon Hill. Employing the Future (TM)

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