Patient Care Associate (CNA) | ED APS | Evenings
Massachusetts General Hospital(MGH)

Job Info

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**Sign on bonus eligible**

The Opportunity: Patient Care Associate | The Emergency Department - Acute Psychiatry Services

Do you think you may be a good fit for New England's #1 Medical Center, based on U.S. News Best Hospitals for 2022-2023: Massachusetts General Hospital?

Our Emergency Department Acute Psychiatry Service is currently looking for talented Patient Care Associates (Nursing Assistants) to join their team! Full-time and part-time opportunities are available. Apply today to learn more about growing your career at MGH!

The Acute Psychiatry Service (APS) provides behavioral health care to pediatric and adult patients within the Emergency Department at Massachusetts General Hospital; many with medical comorbidities. As a PCA in this unique setting, you will provide essential support to patients experiencing acute psychiatric crises in collaboration with a multidisciplinary team including nurses, psychiatric providers, patient care associates, mental health specialists, child life specialists, and other healthcare professionals.

Schedule

• Evenings
• (3) 12 hour shifts 11 am - 11:30 pm OR
• (3) 8-hour shift 3:00 pm - 11:30 pm and (1) 12-hour shift 11 am - 11:30 pm
• 36 hours per week
• Rotational holiday and weekend schedule required

What are we looking for?

Under the direction of the Registered Nurse, the PCA assists in the care of patients experiencing a wide range of acute psychiatric conditions in the Emergency Department, following Nursing policies, procedures, and protocols, including:

1. Patient Care: Provide direct care and support to patients of the Emergency Department Acute Psychiatry Service. Assist patients with age-appropriate care, including activities of daily living (ADLs), vital signs, phlebotomy, glucometry, electrocardiograms, and transportation.

2. Safety Monitoring: Observe and report any changes in patients' mental status, behavior, or physical condition promptly to the team. Maintain constant vigilance to promote safety. Provide observation to patients at risk for harm to self or others, or elopement.

3. Documentation: Maintain accurate and timely documentation of patient care activities, observations, and any relevant information in the patient's medical record.

4. Environmental Management: Contribute to maintaining a safe and therapeutic environment, active milieu monitoring while assigned to patient checks, particularly attuned to safety concerns. Assist in keeping patient rooms and common areas clean and free from safety concerns.

5. De-escalation Support: Work closely with the multidisciplinary team in managing crisis situations and de-escalating potentially aggressive or agitated patients.

6. Collaboration: Collaborate effectively with the interdisciplinary team, including nurses, mental health specialists, psychiatric providers, social workers, and other healthcare professionals, to ensure a holistic approach to patient care.

What do we have to offer?

• Shift differential for evening, nights, and weekends
• Full comprehensive benefits packet, inclusive of travel discounts, MBTA subsidy and health savings
• Employee Perks, weekly pay, and 401K

About Mass General Hospital

Mass General Hospital is a world-renowned hospital that provides the highest quality care to patients. We are a leader in medical research and education, and we are committed to providing our employees with a rewarding and fulfilling career.

Our culture is one of collaboration, innovation, and diversity. We believe that by working together, we can achieve great things. We are also committed to providing our employees with a work-life balance that allows them to thrive both professionally and personally.

If you are looking for a challenging and rewarding career in medicine, then Mass General Hospital is the place for you. We offer a variety of career opportunities, so you can find a position that fits your interests and skills. We also offer several benefits, so you can be sure that you are well-compensated for your hard work.

Qualifications
Skills

• Effective customer service orientation and the ability to interact with diverse groups of patients, staff and providers.
• Demonstrated ability to solve basic patient and practice problems using a combination of strong interpersonal and communication skills, attention to detail and superior organizational skills.
• Ability to lift and transport patients, using the appropriate physical technique, in a safe manner for the patient and self.

• Preferred: Must have recent experience, and/or training, in clinical patient care.

• Required: Licensed, certified or enrolled student in a Nursing Assistant, Medical Assistant, Mental Health Technician, or EMT accredited program, at the time of hire, OR Candidate enrolled in a Nursing program with at least one semester of patient care rotations completed at time of hire, Pre-Med or PA undergraduate program.

EEO Statement
Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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