Patient Access Representative 32hrs Evenings
Trinity Health Of New England

Springfield, Massachusetts

Posted in Medical and Nursing

Job Info

Employment Type:
Full time
Evening Shift

Come join the Patient Access team at Mercy Medical Center, part of Trinity Health Of New England!! We are a member of the nationwide Trinity Health family, bringing compassionate care to our communities.

The Patient Access Representative is responsible for pre-registration, registration and admission functions for Mercy Medical Center.

Top Reasons to Work at Trinity Health of New England:

  • Our Mission and Core Values
  • Great benefits and Health Insurance Coverage
  • Career growth and advancement potential
  • Award-winning Patient Access Department

Work Hours/Shift:
  • Full time 40hours on days, d weekend differentials will apply!

You Will Be Responsible For:
  • Exceptional Patient Care: Performs complete and accurate pre-registrations, registration, and admission functions
  • Excellent Communicator: Verifies insurance requirements, obtains and understands insurance benefits.
  • Technical Familiarity: Ensures that all entries concerning demographic, financial and advanced directives are accurate. Collects non-covered fees.

  • Minimum high school diploma or equivalent, college preferred
  • Medical terminology skills.
  • Relevant medical office, hospital / physicians billing or patient registration experience preferred.
  • Excellent customer service, verbal communication and interpersonal skills required.

About Trinity Health Of New England:

Trinity Health Of New England is an integrated health care delivery system that is comprised of world-class providers and facilities dedicated to full spectrum preventative, acute, and post-acute care. We aim to deliver top level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues to do so.

Trinity Health Of New England benefits include health insurance, adoption assistance, tuition reimbursement, paid vacation, sick time, and professional advancement just to name a few.

Employees can also take advantage of extra benefits specific to each hospital.

Step up to your potential. Write your story and apply today!

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

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