Operations Supervisor, Off-Shift
Ferrara Pan Candy Co., Inc.

Job Info

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Job Posting Title

Operations Supervisor, Off-ShiftPosition Summary

Ferrara, a related company of Ferrero Group, is an emerging powerhouse in the North American confections and snacking categories. A $3B organization, Ferrara is No. 1 in seasonal confections and No. 2 in sugar confections, and has entered the world's largest cookies market through the acquisition of a beloved portfolio of cookie brands, a category growing at more than 4%.

Position Summary:

Operations/Production hours are 24 x 7 and requires working varying hours

This position may require approximately 5% travel and work/maintenance coverage beyond the normal hours, shift, and on weekends/holidays.

The incumbent is required to work effectively in a fast-paced high-pressure environment, understands and meets internal and external business needs with professionalism and a sense of urgency.

Must be able to execute to plan in any of the production or warehouse areas/shifts. Must possess leadership and communication ability which encourages teamwork and idea generation while remaining focused on results and process improvement.

Ways You Will Make a Difference:

• Passionate about Safety! Recognize safety hazards and prevent them from ever becoming safety incidents.
• Passionate about product Quality! Bring consumers delight with every bite.
• Responsible for directing and guiding operators/leads, for their activities for assigned area/shift in the execution of production and/or logistics plans (receiving, processing, mixing, baking, packaging, shipping, etc.), shift change management and communication, daily production standards and labor reconciliation.
• Participate in the development of and implements plans and policies to ensure compliance in all areas of responsibility. Operates production lines in accordance with FDA guidelines, Good Manufacturing Practices and HACCP/SQF program guidelines.
• Responsible for team development of employees to insure proper mixing, machining, and packaging in assigned areas according to targeted specifications, to achieve total quality.
• Develops their leads on all responsibilities associated with their line and promotes a positive attitude.
• Responsible for problem solving process to resolve and/or mitigate those operational issues result in negative performance to plan as determined by the established escalation process.
• Responsible for support for Lean Training as directed by Operations Manager for assigned area/shift.
• Ensure adherence to all standard work processes, lean processes, 5S, SIC, DMS, DDS, etc.
• Responsible for compliance with all regulations. Food safety - plant in proper sanitary condition at all times, including allergen control, pest control, guidelines followed. Compliance with food safety policies and procedures. Compliance with employee safety policies and procedures.
• Ensures achievement of all area/shift KPIs; ensure adherence to and continuous improvement for all area/shift.
• Participate in Employee Relations, and Training (including development)
• Aggressively looks for opportunities to improve plant performance.
• Drive Ferrara-Values.
• Document and escalate supplier issues/non-conformance.
• Participate in daily product review.
• Strong troubleshooting, driving to root cause using multiple RCA tools.
• Responsible for supporting the execution of relevant projects within assigned area / shift.
• Responsible for supporting talent management process for hourly employees. Ensure Diversity and Inclusion meets / exceeds corporate standards. Proactively engage in the development and training of hourly labor and support such plans developed by plant leadership.
• Backfill for the Senior Supervisor on shift.
• Adhere to and administer company policies and procedures.
• Other duties as assigned by manager.

Experiences That Will Support Your Success

• Bachelor's degree in a related field and 2 years related experience OR High School Diploma/GED plus a minimum of 5 years related work experience
• Demonstrated ability to manage complexity
• Proven ability to effectively manage people
• Strong problem solving ability
• Ability to work with employees at all levels of the organization
• Demonstrated ability to lead and motivate others
• Processing, packing and mechanical experience

Skills That Will Make You Successful?

• Effective communication (both written and verbal) and interpersonal skills
• Demonstrated ability to manage complexity
• Proven ability to effectively manage people
• Strong problem solving ability
• Ability to work with employees at all levels of the organization
• Demonstrated ability to lead and motivate others
• Processing, packing and mechanical experience
• Proficient in Microsoft Office Suite
• Experience with SAP

EQUAL OPPORTUNITY

We are proud to be an equal opportunity employer. In order to provide equal employment and advancement opportunities to all qualified applicants and employees, employment decisions and opportunities at Ferrara will be based on merit, qualifications, and abilities, without regard to race, color, creed, religion, sex, sexual orientation, gender identity and expression, marital or civil union status, national origin, ancestry, citizenship, age, military or veteran status, disability, handicap, genetic information, pregnancy (childbirth or related medical condition), or on any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

This job has expired.