Network Provisioner
Computer World Services (CWS)Corporation

Job Info

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Job Description

Computer World Services Corp. (CWS) is expecting new work to begin in November 2022, supporting DISA at the Defense Supply Center Columbus (DSCC) and we seek Network Provisioners to support DISA’s provisioning processes. Possesses and applies comprehensive knowledge across key tasks and assignments. Analyzes customer requirements and effects solutions, within standards. Functions as a technical expert across multiple project assignments. May supervise others.

 

Key Tasks and Responsibilities

* Act on behalf of customers to enter their service request details into DISA Storefront (DSF) to initiate a telecommunications request.

* Review all telecommunication requests for completeness and clarity, including funding authorization.

o Verify correct points of contact (POC) for each location the circuit traverses.

* Engage with and assist customer if a service request is incomplete or requirements are unclear.

* Develop service orders within configuration management databases such as MetaSolv (MSS), WWOLS-R, or other tool(s) in both unclassified and classified environments.

* Annotate appropriate status for items identified as Held in Abeyance (HIA) pending additional information or action on the part of another entity.

* Proactively work with external entities and resolve orders in HIA status.

Education & Experience

* Associates degree and 2+ years of experience in an Information Technology field is preferred

* Experience with one or more of the following: technical writing, helpdesk, information gathering, and network troubleshooting.

* Proficiency in one or more of the following: DSF, WWOLS-R, MSS, ITSM ticketing software, Smartsheet, circuit path routing / networking is preferred

Certifications

* CompTIA Security +, or Network+ Certification is desired

Security Clearance

* Must have an active Secret clearance

Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)

* Able to work in a shift work environment

* Travel isn’t expected

 

Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Aaron McClellan in Human Resources at 314.952.5138 or amcclellan@cwsc.com.

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