MEDICAL INTERPRETER- 36 HRS/WEEK DUKE REGIONAL HOSPITAL DURHAM, NC
Duke University

Durham, North Carolina

Posted in Education and Training


This job has expired.

Job Info


Duke Regional Hospital Duke Regional Hospital offers the personal touch and hometown feel of a community hospital while serving as an essential arm of internationally recognized Duke University Health System. Duke Regional has served Durham, Orange, Person, Granville and Alamance counties for more than 45 years. To be successful at caring for our community and have a strong reputation among patients who seek our care, we have 3,500 team members who work together to provide exceptional, compassionate and equitable healthcare 24/7. We are a place of learning and acceptance for team members just starting their careers, as well as an institution of family culture and professional development for employees who have served for decades in our hospital units.Duke Regional has 388 inpatient beds and offers a comprehensive range of medical, surgical and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services. We also offer care at our Duke Rehabilitation Institute, Davis Ambulatory Surgical Center, Duke Ambulatory Surgery Center Arringdon, Health Services Center, and Duke Behavioral Health Center North Durham. In fiscal year 2021, Duke Regional Hospital admitted 16,422 patients, performed 18,152 surgeries and welcomed 2,673 babies into the world. U.S. News & World Report ranked Duke Regional Hospital as #9 in North Carolina and #4 in the Raleigh-Durham area for 2021-22. The Human Rights Campaign consistently names us a Healthcare Equality Leader, and we are a Joint Commission-accredited and Magnet-designated hospital.

Duke Regional Hospital, Durham, NC

Perform a variety of interpretation, translation and Medical escort services to assist non-English speaking patients receiving care within the Duke Health System.

Department strongly prefers: Spanish medical interpreter knowledge/experience

Work Performed

Participate as a neutral party in the role as conduit of information that must flow between Duke staff and the International or Domestic patient/visitors. Ensure that information pertaining to the patient's outpatient services, hospitalization, (i.e. advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated.The patient's questions/concerns regarding this information is to be appropriately addressed and documented per Risk Management Directives. Provide interpreter services, and convey the exact message as opposed to summarizing the information in a way that is subjective. Provide required documentation as identified by the International Patient Center. Maintain accurate daily records on all requests for service as well as the provision of services. Maintain accurate and timely documentation within program database. Promote customer satisfaction related to Duke services; notify Supervisor of any issues that may be problematic for patients or Duke staff. Participate in continuing education programs and competency training to enhance professional role of International Medical escort. Ensure that all policies and procedures related to process, service, and employee work rules are followed. Maintain confidentiality in all matters related to patient care and visitor issues on non-English speaking patients/families/escorts. Participate in on call coverage to provide interpretation/translation services during non-business hours and business hours as assigned. Perform other related duties incidental to the work described herein.

Knowledge, Skills and Abilities

Ability to work with diverse populations from various economical backgrounds and age group. Ability to work as an effective member of a dedicated team. Ability to work in a fast paced Health Care environment with a variety of customer service needs. Accurate and appropriate interpretation skills at all times. Current N.C. Drivers License with driving record suitable to Duke Van operations and corporate risk management.

Level Characteristics

N/A

Minimum Qualifications

Education

High-School Diploma or equivalent~Successful completion of conversation/translation competency testing in secondary language Knowledge of Medical Terminology~

Experience

Previous experience in a Health Care setting preferred

Degrees, Licensures, Certifications

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Occ Summary\/h3>\n\n

Perform a variety of interpretation, translation and Medical escort services to assist non-English speaking patients receiving care within the Duke Health System.\/p>\n\n

\xa0\/p>\n\n

Department strongly\xa0prefers: Spanish medical interpreter knowledge/experience\/p>\n\n

\xa0\/p>\n\n

\xa0\n

Work Performed\/h3>\n\/p>\n\n

\xa0\/p>\n\n

Participate as a neutral party in the role as conduit of information that must flow between Duke staff and the International or Domestic patient/visitors. Ensure that information pertaining to the patient\'s outpatient services, hospitalization, (i.e. advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated.The patient\'s questions/concerns regarding this information is to be appropriately addressed and documented per Risk Management Directives. Provide interpreter services, and convey the exact message as opposed to summarizing the information in a way that is subjective. Provide required documentation as identified by the International Patient Center. Maintain accurate daily records on all requests for service as well as the provision of services. Maintain accurate and timely documentation within program database. Promote customer satisfaction related to Duke services; notify Supervisor of any issues that may be problematic for patients or Duke staff. Participate in continuing education programs and competency training to enhance professional role of International Medical escort. Ensure that all policies and procedures related to process, service, and employee work rules are followed. Maintain confidentiality in all matters related to patient care and visitor issues on non-English speaking patients/families/escorts. Participate in on call coverage to provide interpretation/translation services during non-business hours and business hours as assigned. Perform other related duties incidental to the work described herein.\/p>\n\n

\xa0\/p>\n\n

\xa0\n

Knowledge, Skills and Abilities\/h3>\n\/p>\n\n

\xa0\/p>\n\n

Ability to work with diverse populations from various economical backgrounds and age group. Ability to work as an effective member of a dedicated team. Ability to work in a fast paced Health Care environment with a variety of customer service needs. Accurate and appropriate interpretation skills at all times. Current N.C. Drivers License with driving record suitable to Duke Van operations and corporate risk management. /p>\/p>\n\n

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Level Characteristics\/h3>\n\/p>\n\n

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N/A\/p>\n\n

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Minimum Qualifications\/h3>\n\/p>\n\n

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Education\/h3>\n\/p>\n\n

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High-School Diploma or equivalent~Successful completion of conversation/translation competency testing in secondary language Knowledge of Medical Terminology~\/p>\n\n

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Experience\/h3>\n\/p>\n\n

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Previous experience in a Health Care setting preferred\/p>\n\n

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Degrees, Licensures, Certifications\/h3>\n\/p>\n\n

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Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


This job has expired.

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