Specific Duties: Collect pertinent patient data (e.g., vital signs; complaints; medications and allergies; health screening information) in order to identify care needs
Provide relevant medical services/care as directed by physicians (e.g., injections; procedures; treatments)
Support and/or coordinate safe transportation of patients to and from medical appointments/facilities (e.g., drive patients; ensure equipment operation; monitor performance; schedule transportation)
Screen/assess risks to patient care/functioning (e.g., lack of heat in home; malnutrition; environmental risks; psychosocial symptoms/issues) in order to identify potential needed services
Provide necessary equipment and supplies to support patient care (e.g., DMEs; Accu Cheks; testing strips; DM Shoes)
Coordinate and/or conduct previsit and/or followup preparations to help patients receive comprehensive preventative care (e.g., step calls) Address patient questions regarding clinical services/care (e.g., seek information from relevant colleagues/business partners to answer questions; provide resources; distribute surveys to patients to gather information)
Demonstrate Knowledge of Relevant Processes, Procedures, and Regulations
Demonstrate understanding of relevant medical procedures (e.g., how to assess patient vital signs; how to analyze EKG tracing)
Demonstrate understanding of medical terminology, precautions, and exposure risks (e.g., bloodborne pathogens)
Demonstrate understanding of relevant patient safety and/or transportation safety procedures and regulations (e.g., injections; motor vehicle; wheelchair; stretcher)
Monitor/ensure compliance with relevant patient safety and/or transportation safety procedures and regulations (e.g., patient; laboratory; transportation)
Demonstrate understanding of relevant state and/or federal policies, regulations (e.g., HIPAA), and scope of practice Demonstrate understanding of internal company/departmentspecific protocols, procedures, policies, and workflows
Demonstrate fundamental knowledge of various relevant insurance programs/products (e.g., HPN; United Healthcare; Medicare; Medicaid)
Demonstrate Knowledge of Relevant Systems, Tools, and Equipment
Demonstrate understanding of relevant computer systems (e.g., scheduling; practice management; records management; claims/billing)
Demonstrate understanding of relevant software applications (e.g., MS Word; MS Excel; MS PowerPoint; MS Outlook; EHR/EMR;
Demonstrate understanding of available resources for equipment issues and problems (e.g., contact information for facilities, vendors, and fleet)
Ensure working condition and/or maintain equipment necessary for clinical services (e.g., transportation; medical)
Demonstrate understanding of vehicle equipment operation and maintenance (e.g., identify/report equipment issues and problems)
Demonstrate understanding of relevant medical equipment operation and maintenance (e.g., EKG; PFT; DPN; VPT; ABI; Holter)
Communicate Clinical Services Information to Internal/External Customers
Translate/communicate medical terminology/information to customers in a manner that is clear, concise, and understandable Assess customer/patient understanding (e.g., ask questions) in order to determine what clinical services information (e.g., medical; dietary; transportation) to communicate
Educate business partners on relevant procedures, processes, and resources (e.g., completing applications for assistance) Keep internal colleagues/team members/management informed of issues/information pertinent to patient care (e.g., vehicle problems/capabilities; resource limitations; staffing availability)
Educate patients on relevant selfcare procedures
Utilize Event/Crisis Management Procedures and Protocols
Demonstrate understanding of departmentspecific business continuity plans Identify and utilize relevant emergency contact information (e.g., 311/911)
Demonstrate understanding of emergency response procedures (e.g., One Breath process; pandemic response procedures; utilizing appropriate chain of command)
Test/review event/crisis management procedures and protocols to ensure effective operation Monitor/maintain relevant training and certifications related to event/crisis management procedures and protocols (e.g. ULearn
Must have qualifications/experience: 1. high school or equivalent
Shift Start/End Time: 8:00 AM 5:00 PM Dress Code: Scrubs
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please
The Company will consider qualified applicants with arrest and conviction records
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