Major Account Executive
Hargray Communications Group, Inc.


Job Info


Are you looking for a career where time flies by, and you are continually learning? Do you enjoy working in a fast-paced environment and delighting customers? Then you should join Hargray as a Major Accounts Executive in Warner Robins, GA!

The Company: For over 70 years, Hargray has been connecting customers and the world, growing from a local phone company to an industry leader providing residential, business, enterprise, and carrier wholesale communications services. Our mission is to envision and deliver customer delight. In addition to our long history of dedication and commitment to our community, we offer benefits for your health, wealth, protection, well-being, time, and more. Our team of over 800 colleagues supporting local markets throughout the southeast is committed to excellence, delivering the most advanced technology and the best service for our customers.

General Description of Position:

This position would be responsible for selling an entire portfolio of telecom services (data, voice, & video) to small, medium, and large businesses. The role is focused on customer acquisition but requires account management to ensure customer satisfaction.

Duties & Responsibilities: Including but not limited to the following.

  • Proactively and effectively communicates the benefits of Hargray’s products and services to municipalities, universities, school districts, and hospitals.   
  • Prospects for revenue growth opportunities beyond the existing customer base. 
  • Schedules in-person visits with the key decision-makers. 
  • Monitors and load all sales activity into the CRM system daily. 
  • Focuses on proactive customer touches. 
  • Demonstrates a practical and efficient working knowledge of all of the products and services. 
  • Works in conjunction with other departments to determine service capabilities and requirements for strategic accounts. 
  • Provides training and knowledge assistance, as required, on the use of products and services to customers. 
  • Communicates with other departments as needed. 
  • Communicates independently, effectively, clearly, and professionally with customers, employees, supervisors, and managers to establish and maintain considerate and cooperative relationships.  Handles customer requests and communications by phone, E-mail, fax, mail, and face to face. 
  • Keeps abreast of current industry trends and practices as they relate to customer service and makes appropriate recommendations.
  • Performs other related duties as assigned.

 



Minimum Qualifications: Only candidates who meet the minimum qualifications will be considered.

  • Bachelor’s degree or equivalent experience.
  • 4 years sales or account management experience; business sales experience preferred.
  • Ability to communicate effectively with customers, employees, and managers.
  • Basic computer skills.
  • Customer service skills.
  • Ability to work weekends and extended hours as needed. 
  • Ability to use own vehicle for company use.

 

EOE/ Disability



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