Description
The Mail Order/OTC Pharmacy Distribution Clerk 4 processes and dispenses or directly supports the processing and dispensing of Traditional and Over The Counter prescription orders to be mailed to patients' homes and handles complex and/or escalated issues. The Mail Order/OTC Pharmacy Distribution Clerk 4 assumes ownership and leads advanced and highly specialized administrative/operational/customer support duties that require independent initiative and judgment.
Responsibilities
The Mail Order/OTC Pharmacy Distribution Clerk 4 resolves problems related to drug interactions, dependencies, and department processes. Analyzes distribution and supports pharmacists and pharmacy technicians. Assists Pharmacists in medication preparation and dispensing directly or through program/process development. May contact physicians for prescriptions clarification and may enter prescription orders into pharmacy system. Complies with all Drug Enforcement Administration (DEA), Centers for Medicare & Medicaid Services (CMS), federal, state, and company regulations, policies, and procedures. Decisions are regarding the daily priorities for an administrative work group and/or external vendors including coordinating work activities and monitoring progress towards schedules/goals, and often oversees work of others and/or is the primary administrative owner of a main process, program, product or technology. Works within broad guidelines with little oversight.
Required Qualifications
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