Learning Technologies Manager (Administrator I)
San Diego State University

San Diego, California

Posted in Education and Training

This job has expired.

Job Info

Job no: 514151
Work type: Management (MPP)
Location: San Diego
Categories: MPP, At-Will, Full Time, Information Systems & Technology

Position Summary


Instructional Technology Services (ITS) provides support and leadership to the university in the effective uses of technologies to enhance teaching and learning, to create effective learning environments, and to facilitate research and strategic initiatives. ITS employs 18 staff and four administrators.

Under general supervision of the Director and Associate Director, the Learning Technologies Manager assists with the management of Instructional Technology Services Learning Technologies portfolio and team. The ITS Learning Technologies team provides training and support for SDSU's online learning environments, including the learning management system, assessment tools, and other academic technology technologies. This work will be done in consultation with SDSU faculty, staff and students. Incumbent will be responsible for the management of the Instructional Design and Academic Media teams, interact on a daily basis with ITS service units, and work with SDSU faculty, staff and administrators as required.

For more information regarding Instructional Technology Services, click here.

This is a full-time (1.0 time-base) benefits-eligible, at-will position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.

The individual hired into this role will work on-campus at SDSU in San Diego.

Education and Experience

  • Bachelor's Degree in computer science, computer engineering, information systems, educational technology, communications, telecommunications, film and new media, or related field.
  • Three years of increasing technical (systems administration, integration, support and/or programming, and/or multimedia development) experience.
  • One year of supervisory responsibilities, preferably in a university environment.
  • Skill in consensus management, including successful interactions with diverse groups.
  • Clear and balanced vision of how technology can be used to support teaching and learning.
  • Effective project and staff management skills.
  • Strong diplomatic skills, with the ability to foster collaboration and cooperation among all constituents within a complex university environment.
  • Demonstrated record of success in developing and maintaining strong working relationships with faculty, students, staff (particularly academic technology staff), administrators, and both internal and external partners.

License/Certification Required

  • Valid California driver's license or the ability to obtain one within 10 days of hire.
  • Certification of completion of driver safety training as required by CSU Office of Risk Management must be obtained as soon as possible after hire date.

Specialized Qualifications

Project Management

  • Requires basic knowledge of project management principles, theories, and concepts.
  • Excellent interpersonal skills. Experience in written and verbal communication that convey complex or technical content into understandable terms that suit the intended audience.
  • Skill in writing technical and non-technical project materials including project plans, timelines, vendor agreements and status reports.
  • Knowledge of and experience using project management visualization software.
  • Ability to resolve conflicting high-priority requirements.
  • Ability to communicate the needs of others effectively.
  • Ability to gather and analyze facts, draw conclusions, define problems, and suggest solutions.
  • Ability to conduct training and informational sessions.
  • Ability to communicate effectively, build consensus, facilitate working sessions, and negotiate solutions and alternatives.

Instructional Design

  • Knowledge of trends in the field such as learning analytics and online collaboration tools.
  • Ability to apply instructional design theories and methodologies.
  • Experience working with and guiding instructors with competing priorities and a wide-range of skill levels for using technology in the service of teaching and learning.

Classroom Technologies

  • Experience in the design of integrated instructional technology systems.
  • Knowledge of analog and digital technologies and the ability to appropriately apply them in the design, installation and maintenance of smart classroom systems.
  • Knowledge of quality assurance methodologies applicable to smart classroom systems.

Media Production

  • Knowledge of a variety of software applications related to the integration of technology in instruction (e.g., productivity tools, web editing tools, digital imaging, multimedia authoring, learning management systems, e-portfolios, communication tools, etc.).
  • Knowledge of the laws, guidelines, and principles associated with producing and providing accessible instructional materials and web-based content.

Training and User Support

  • Ability to apply consultative skills to assess user needs and provide appropriate support.
  • Ability to apply interpersonal and communication skills in working with staff and users to assess needs and provide solutions.
  • Ability to lead, moderate, and guide large and small groups with clear objectives.

Preferred Qualifications

  • Master's Degree in Educational Technology or related discipline.
  • Four or more years of experience providing academic technology support in a higher education setting.
  • Extensive knowledge of best practices in technology applications in teaching and learning and in the delivery of academic technology support services.
  • Extensive knowledge of trends and future directions of technology in the learning environment
  • Demonstrated record of commitment to ongoing professional development on the part of self, technical staff, faculty, and other campus constituents.

Compensation and Benefits

San Diego State University will offer a competitive salary based on the qualifications and experience of the selected candidate. San Diego State University also offers a rich benefits package that includes:

  • Extensive Leave benefits: 14 paid holidays, 24 vacation days, and 12 sick days per year;
  • Retirement security through a CalPERS defined benefit pension (with CalPERS and UC Retirement Plan reciprocity) and retiree healthcare benefits;
  • An array of health, dental, and vision coverage at no-cost or low-cost to the employee; and
  • California State University system fee reduction program (fee waiver) for the employee or their qualified dependent

SDSU COVID-19 Vaccine Policy

In accordance with the California State University systemwide policy, students, faculty, and staff must be fully vaccinated against COVID-19 or provide a valid medical or religious exemption in order to access campus. Individuals are considered fully vaccinated for five months after their final dose of a two-dose COVID-19 vaccine or for two months after receiving the only dose of a single-dose vaccine. Afterward a COVID-19 booster is required to continue to be considered fully vaccinated.

The individual hired into this role will be required to submit their completed vaccination documentation to the university's secure online health portal prior to beginning work. Individuals with an approved medical or religious exemption on file with the university will be required to participate in SDSU's COVID-19 testing program.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on June 13, 2022. To receive full consideration, apply by June 12, 2022. The position will remain open until filled.

All management and executive employees shall be required to provide a written statement to the appropriate administrator of any and all outside employment. Employees shall also provide a written statement of outside employment if a written request by an administrator is made.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.

Applicants with disabilities and applicants who require assistance completing an application may contact Rachael Stalmann at rstalmann@sdsu.edu or 619-594-0473.

Advertised: May 27, 2022 (9:00 AM) Pacific Daylight Time
Applications close: Open until filled

This job has expired.

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