IT Manager
NC State University

Raleigh, North Carolina

Posted in Education and Training

This job has expired.

Job Info

Posting Number:


Internal Recruitment :


Working Title:

IT Manager

Anticipated Hiring Range:

$75,000 - $80,000 (commensurate with education and experience)

Work Schedule:

Monday-Friday, 8am-5pm - some evenings and weekends

Job Location:

Raleigh, NC

Department :

DASA Technology Services

About the Department:

DASA Technology Services provides strategic, integrated, reliable, and secure technology solutions in alignment with, and support of, the Division of Academic & Student Affairs (DASA) and its strategic goals. DASA Tech is a centralized service that supports all 50 departments, which are a wide array of academic units (providing both academic instruction and support services), student service units (such as health, housing, and career services) and student developmental programming units (such as leadership, and the arts). DASA Tech provides a full complement of services, including daily desktop support, development and support of both custom and vendor applications, and strategic technology budgeting and planning.

Essential Job Duties:

This position serves as an IT Manager for DASA Technology Services, and is a leadership position within the organization. The IT Manager serves as the Strategic Tech Lead for 16 departments in the division, responsible for managing the overall technical support for business operations for each department. Responsibilities are varied and complex, with the goal of following industry and university best practices to recommend and provide the technology solutions to meet the unique needs of each unit, and range from implementation of vendor applications to life-cycle purchasing, to custom hardware solutions to employee on-boarding. This position also serves as the functional lead for all computer labs in the division and is responsible for their hardware, software, and monitoring. The IT Manager serves as a member of the DASA Technology Services Leadership Team, which is responsible for the tactical and strategic management of the entire department.

The IT Manager also serves as functional lead for DASA Computing Labs and provides strategic oversight for 160 computers in 10 lab spaces across the division. IT Manager responsibilities include but are not limited to:

  • Determining the budget needed for life-cycle replacement
  • Coordinating special application installations, as requested by departments
  • Life-cycle purchasing and coordination of deployment
  • Monitoring usage through LabStats application
  • Purchasing and coordination of deployment for printers, coordination of WolfPrint printers, and coordination of contracted print services through CEI for ASPSA high-volume computer lab
  • Coordination of facilities upgrades to computer lab spaces
  • Supervision of an Audio Visual Classroom Specialist
Other Responsibilities:

Other duties as assigned.

Minimum Education and Experience:

Associate's degree in Computer Science, Information Technology, or related discipline and one year of experience in the information technology field related to the area of assignment; or bachelor's degree and one year of experience in the information technology field related to the area of assignment; or bachelor's degree in Computer Science, Information Technology, or related discipline; or an equivalent combination of training and experience.

Other Required Qualifications:

  • Advanced knowledge of technical, tactical and strategic aspects of workstation and peripheral integration and support
  • Ability to lead both small and large technical projects and coordinate with campus partners, including the management of timelines and resources
  • Knowledge of IT Service Management concepts
  • Excellent written and verbal communication skills
Preferred Qualifications:

  • Five years progressive experience integrating and supporting technologies for departments
  • Experience managing complex projects
  • Experience working in higher education
  • Certificate in ITIL Foundations
Required License(s) or Certification(s):


Valid NC Driver's License required:


Commercial Driver's License required:


Job Open Date:


Special Instructions to Applicants:

In addition to a fully completed application, please submit a cover letter, resume, and the contact information for at least three (3) professional references.

Position Number:


Position Type:

EHRA Non-Faculty

Full Time Equivalent (FTE) (1.0 = 40 hours/week):



12 Month Recurring

Mandatory Designation - Adverse Weather:

Mandatory - Adverse Weather

Mandatory Designation - Emergency Events:

Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies

Is this position partially or fully funded on ARRA stimulus monies?:


Department ID:

240110 - DASA Tech


NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

This job has expired.

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