IT - Agile Coach II
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Job Info

*Project Description:*




* As an Agile Coach - CW on our Agile and Product Practices team, you will foster a culture of continuous improvement by coaching product teams in context, helping people inspect, adapt, and arc toward self-organization and self-direction.



*WHO YOU ARE..*.




* Mentally resilient, self-aware, and self-motivated, you partner with your teams and leaders to create and implement improvement experiments.

* You use self-awareness and coaching acumen to know when to be pedantic and when to be pragmatic.

* Customer obsessed, with a broad and ever-growing toolbox of Agile and Product practices to bring the customer to the heart of all you and your teams do.

* Confident, positive, and optimistic to put forward new ideas and, when necessary, challenge status quo. You are able to take motivation from constraints, challenge, and change.

* Highly Communicative, verbally, visually, and in writing. You partner with others to tell stories of change and growth to inspire and motivate.

* Flexible and dependable, teams and peers recognize you can get a lot done.

* Able to make strong relationships that support the growth of individuals, teams, and the entire company.

* Motivated by serving individuals, teams and organizations be the best possible version of themselves while delivering value in highly volatile, uncertain, complex, and ambiguous times.



*Position Summary/Job Description:*




* Create environments for the agile mindset informed by meaningful and empirical observation.

* This means visualizing and radiating information, encouraging transparency, and working with your teams to find and use measures that inform continuous improvement and the health of a product team.

* You will help your teams to gain insight, using only metrics that matter and drive change. Measures may reflect a variety of things, from how a team knows if they are "winning," to how their customers are succeeding, to how probes were created, and experiments run.

* Facilitate Agile gatherings and support transparency between multiple product teams, including but not limited to creating and modifying working agreements, daily stand-ups, story refinement, sprint planning, sprint reviews and retrospectives, purpose-driven visualizations, and stakeholder demonstration.

* You'll be a neutral party between disciplines, helping knit engineering, product, CX/UX, and others together while honoring perspective in psychologically safe settings.

* Partner deeply with teams and leaders to identify and focus on resolving impediments at the local, and at times, global level. You'll support teams in meeting their commitments through proactive planning and risk mitigation.

* Collaborate closely with other coaches.

* Our Agilists aren't only former scrum masters, but practitioners from a wide variety of disciplines, including software development, service design, UX, consulting, management, and beyond. We pair, learn, support, and grow together.

* Train and mentor others by identifying and crafting learning experiences where you see they're needed.

* Lead in a visible way, demonstrating Client's Values and Way We Lead behaviors. You will mentor and train other Agile Coaches and will strive to be actively engaged in coaching connects and forums with your peer group to drive changes and positive outcomes to advance Agile and Product Practices at Client.



*Skills Overview:*



*What are the top five skills and number of years of experience required to perform this job:

MINIMUM QUALIFICATIONS*




* Enough experience working in an Agile environment to understand the difference between Agile as a successful practice versus Agile as a business bumper sticker

* 2-4+ years of experience in the role of a Scrum Master, Agile Coach, or similar role

* Basic understanding of software development processes and practices, to apply effectively to coaching teams



*What are some preferred/nice to have skills the manager is looking for:*




* 4+ years of experience coaching teams towards high performance

* Excellent oral and written communication skills, problem-solving, organizational, analytical and critical thinking skills

* Strong leadership skills and ability to influence change at all levels

* Experience in facilitating change, including collaboration with management and executive stakeholders

* Experience with software used to manage Agile work including JIRA, Confluence, Rally, Version One, or similar software

* Bachelor's degree in IT, Computer Science, Engineering, Business or equivalent experience