Intern - Application Engineer, Networking
Vertiv Corporation

Delaware, Ohio

Posted in Manufacturing and Production


This job has expired.

Job Info


JOB SUMMARY & RESPONSIBILITIES:

This intern will assist experienced customer-and sales-facing Applications Engineers by addressing more remedial but necessary tasks such as support ticket generation and issue logging, monitoring open tickets and SLA metrics; updating support collateral and technical documentation; and assisting with setup and test simulations of customer applications and configurations in the Vertiv monitoring lab.

Responsibilities

  • The role of the Applications Engineering intern includes responsibilities beyond the scope of the typical IT help desk position. Applications Engineers assist Vertiv sales representatives with product selection and understanding sales applications, and support customers with monitoring system configurations, upgrades, and system troubleshooting.
  • Additional responsibilities include:
    • Assist with support logging and service metric analysis
    • Develop and sustain support collateral and technical documentation
    • Assist with setup and test simulations of customer applications and configurations in the Vertiv monitoring lab
  • Other duties as assigned

Desired Qualifications:
  • Familiarity with SNMP protocols is desirable.
  • Familiarity with protocol building management systems (BMS) protocols BACnet and Modbus is desirable
  • Excellent organizational and critical thinking skills
  • Excellent communication skills and high levels of professionalism

Desired Software Skills Requirements
  • A working knowledge of networks and data communications processes are required, including routers, switches, servers, NICs, etc.
  • Familiarity with various operating systems including Microsoft Windows, Linux Operating System, and macOS is desirable
  • Familiarity with networking protocols (TCP/IP, DNS, DHCP) and authentication services (Active Directory, LDAP), and similar is desirable
  • Troubleshooting to Ethernet packet with tools such as Wireshark or TCP Dump is desirable.
  • Familiarity with virtualized environments and hyperconverged infrastructure is desirable
  • Familiarity with APIs and their use
  • Familiarity with Microsoft Office, Outlook, Excel and Teams

Desired Area of Study
  • Computer Engineering

POSITION ELIGIBILITY REQUIREMENTS:
  • This position is based in Delaware, OH

The successful candidate will reflect and embrace Vertiv's Values and Behaviors:

OUR VALUES
  • Acting Like an Owner
  • Assuming Positive intent in all employee interactions
  • Being passionate about your work
  • Challenging yourself in personal development
  • Being tireless in exceeding customer expectations
  • Assisting others to be successful as a team
  • Owning our own mistakes quickly
  • Talking with people and NOT about them
  • Creating a culture where people can be their best
OUR BEHAVIORS
  • Be self-aware and learn
  • Embrace the customer experience
  • Think and act broadly
  • Drive change and innovation
  • Leverage diversity for organization effectiveness
  • Foster collaborative relationships
  • Take intelligent risks

# of Openings - 1

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.


This job has expired.

More Manufacturing and Production jobs


Life Fitness
Rosemont, Illinois
Posted about 1 hour ago

Life Fitness
Philadelphia, Pennsylvania
Posted about 1 hour ago

i3
Huntsville, Alabama
Posted 27 minutes ago

Get Hired Faster

Subscribe to job alerts and upload your resume!

*By registering with our site, you agree to our
Terms and Privacy Policy.