HR Customer Service Specialist I
Georgia State University

Atlanta, Georgia

Posted in Education and Training


This job has expired.

Job Info


Description
Is Human Resources (HR) your passion?Here’s a pathway to start your HR Career @ Georgia State University (GSU)!This entry level position is a great opportunity for someone seeking to enter the field of Human Resources. Georgia State University is currently seeking highly qualified applicants for the HR Customer Service Specialist I position, located on-site at Georgia State University's main campus in Downtown Atlanta. The position will support the HR Information Systems (HRIS) and Employee Records unit by being the primary contact for new employees joining the University and assist with day-to-day operations of the Human Capital management (HCM) functions and duties. This outward facing role is critical to setting the tone for the experience our new employees will have as they join the GSU family!Is this you? Do you have superior customer service skills? If the answer is yes, you are ready to go the extra mile to create a great experience for every customer, as a member of the HRIS and Employee Records Team of Georgia State University!Being a member of team GSU also means great benefits are available to help you and your family manage your health, well-being, and retirement needs, including thirteen (13) paid holidays, healthcare options, dental and vision coverage, participation in one of two mandatory retirement plans, supplemental retirement plans, and more benefit options. GSU’s generous Tuition Assistance Program (TAP) is available to full-time benefits-eligible employees after completing the six-month probationary period. TAP participants can attend any of the 26 Colleges & Universities within the University System of Georgia.Don’t miss this great opportunity to join the HRIS & Employee Records Team @ GSU! Apply Today! Essential Job Duties:

    Serve as primary contact for new employees joining the UniversityAssist with day-to-day operations of the HCM functions and dutiesAssist new employees throughout the onboarding process, ensuring smooth and accurate communication and prompt resolution of requests and questionsCreate folders for I-9 documents and security questionnaire while maintaining compliance with records storage and retention requirementsVerify onboarding packets have been sent to and completed by the new hireEnsure offices supplies are stocked and ordered in a timely mannerCoordinate and schedule meetings and interviews for the Director and Assistant DirectorAdditional duties as assigned


Qualifications
Minimum Requirements:
  • High school diploma or GED and one year of customer service, administrative, or office experience; or a combination of education and related experience.
  • Superior customer service skills
  • Strong communication skills
  • Excellent organizational skills
  • Proficient in MS Office Software applications
Preferred Requirements:
  • Previous Human Resources HRIS experience
  • Previous experience working in a University environment


College/Business Unit
Open until filled

College/Business Unit: Human Resource Services
Location: Atlanta Campus
Job Posting: 05/23/22, 5:02:19 PM


This job has expired.

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