Health Center Manager - Lexington, SC
Healthstat, Inc

Job Info

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ESSENTIAL DUTIES & RESPONSIBILITIES

• Support the mission, vision, and values of Everside Health
• Ensure the health centers over which the health center manager is responsible are staffed appropriately to meet both the Client Companies' and patient's demands and for developing cross-training policies and procedures where clinically and administratively appropriate
• Responsible for accurate, timely and effective compliance with Everside Health's Code of Conduct and Policies and Procedures Manual.
• Responsible for ensuring all appropriate office and clinical supplies are ordered both in compliance with purchasing policies and procedures in a timely manner to ensure that all needed supplies are present on demand and to do so in a cost-efficient manner
• Preparation, implementation, oversight and continual monitoring of appointment scheduling necessary to meet patient, clinician and Client Company's needs
• Effectively set expectations and goals (based on contracted services) for team members, discuss performance and manage performance improvement plans
• Consistently demonstrate professionalism and high-service attitude in communications and relationships with patients, clients, co-workers, Everside Health corporate leadership and support staff, employers, prospects, vendors, and carriers;
• Pro-active talent identification and hiring, in partnership with recruiting department, for health center staff
• Ensure center staff are a high functioning team to include talent management and team building
• Maintain all regulatory and compliance guidelines in assigned locations; Responsible for maintaining current HIPAA and OSHA guidelines in their clinic locations
• Act as a resource for continual development, implementation and monitoring of clinical activities that improve outcomes, increase utilization, and enhance clinical efficacy
• Implement and manage strategy at a health center/front line level as agreed upon with the account management team
• Ensure inventory audit is adequate and accounted for monthly.This includes pharmacy, medical supplies and equipment
• Work collaboratively with the Medical team assigned to said Client Company to deliver optimum care and coverage for contracted services. This will include the site-specific Health Center Providers, Everside health Corporate Clinic Operations, and Collaborating/Supervising Physicians
• Assists in the overall evaluation of clinic activity measurement and feedback to clinical staff

• Act as a resource for development, implementation and monitoring of an educational process to assure understanding, use and compliance with the requirements for use of the electronic medical record and ancillary software systems; Serve as a general resource regarding all matters related to clinic operations;
• Perform on-site clinic and remote chart/records/procedures audits as outlined by Everside Health
• Act as a resource for providing information and feedback to Corporate Everside Health Clinic Operations regarding on-going clinic operations, client issues and concerns, and medical team management/staffing issues;
• Provide training to Everside Health clinic staff on referring patients to resources that may be available to them.
• Assist in the development of internal operations of Clinic-specific locations to meet the needs of the population being serviced
• Provide periodic reports of oversight and auditing measures to Everside Health
• Coordinate activities of data gathering, information distribution and ongoing clinical oversight
• Participate in all required Everside Health trainings and meetings and comply with organizational policies and procedures
• Coordinate and provide training for new team members to the health center
• Assist in duties as scope of credentials allows
• Efficiently and satisfactorily carry out other duties as assigned or required.

DESIRED ATTRIBUTES

• Appropriately assertive, enthusiastic, self-directed, and a team- oriented consensus-builder, with a commitment to wellness, health promotion, and chronic condition management;
• Exhibit tact, patience, and resourcefulness in working with patients, clinicians, clients, colleagues, vendors, and personnel
• Passionate about transforming the way healthcare is delivered.
• Passionate about the patient experience
• Desire to improve the quality of care for people
• Enjoy working in a collaborative team environment where patients come first
• Entrepreneurial spirit and a passion for creating and driving best practices.
• Willingness to go the extra mile for patients
• Great customer service skills
• Ability to work autonomously
• Positive solution oriented

MINIMUM QUALIFICATIONS

• Direct experience in setting up a medical clinic for health care delivery;
• Minimum 5 years' experience in direct employee management, including such areas as personnel selection and evaluation;
• Ability to successfully prioritize and complete multiple and varying tasks;
• Ability to work within budgetary guidelines and constraints;
• Ability to work towards clearly defined goals and objectives and to be accountable for progress towards/achievement of the goals;
• Excellent written and verbal communication skills;
• Must be able to work accurately and thoroughly throughout the entire job process;
• Consistently demonstrate professionalism and high-service attitude in communications and relationships with patients, clients, co-workers, Everside Health corporate leadership and support staff, employers, prospects, vendors, and carriers.
• Ability to sit at desk in office location;
• Ability to travel to other clinical locations, vendor sites, or Everside Health Corporate Office on a scheduled and as needed basis;
• Ability to use a personal computer;
• Ability to clearly and effectively communicate by speech and to hear clearly in person and by telephone; Communication must be able to be expressed in English (and Spanish is a plus)
• Ability to travel commercially by common carrier as required;
• Ability to occasionally lift/carry up to 20 (twenty) pounds for short distances.

This job has expired.