Head Climbing Wall Attendant
University of Pennsylvania

Job Info

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University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

Posted Job TitleHead Climbing Wall AttendantJob Profile TitleTemporary Employee - Non-ExemptJob Description SummaryThe Head Climbing Wall Attendant will serve as a supervisor and scheduler for the climbing wall staff, enforce policies and procedures, complete administrative tasks for climbing wall, teambuilding, and special event programming, belay as needed, train new staff members, and report any maintenance or repair issues with the climbing wallJob Description

Responsibilities

Program Administration -

· Schedule staff for open hours, teambuilding events, and special events

· Ensure participation reports are filled out daily/weekly

· Train new staff

· Evaluate safety and customer service skills of climbing wall attendants

· Belay during open hours and special events

Facility Operations -

· Enforce climbing wall policies and procedures consistently for staff and patrons

· Frequently monitor routes, settings, and equipment to ensure safety

· Report risk management issues to supervisor

Communication -

· Provide customer service to participants and create a relaxing and fun experience during their climb

· Communicate with prospective pass holders regarding climbing wall hours, cost, benefits, etc.

· Motivate climbing wall attendants to work special events and provide schedule availability

· Provide weekly report to supervisor

Qualifications

Candidates for this position must have experience climbing and belaying. Candidates with their Climbing Wall Instructor Certification (CWI) are preferred. Candidates should be prepared to provide a resume and references upon request.

Job Location - City, StatePhiladelphia, PennsylvaniaDepartment / SchoolDivision of Recreation & Intercollegiate AthleticsPay Range$7.25 - $17.00 Hourly Rate

Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.Special Requirements
Background check may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

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