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Front Desk Agent - Rock Creek Tennis Center
Guest Services is now hiring Front Desk Receptionists for Rock Creek Tennis Center in Washington, D.C.
We are looking for a friendly, outgoing individual with good computer skills. Knowledge of tennis is a plus but not a necessity and have experience working in a customer service setting. Must have at least 2 years work experience.
Must be available for evening and weekend shifts. Job Type: Full-time, $17.00/hour
Duties include but are not limited to: - Greet customers - Respond emails for tennis inquiries - Responds promptly to telephone calls and in-person patron inquiries by providing general information. - Receives and processes court reservations and usage involving payment by cash, credit cards, checks, debit cards, and gift card while maintaining appropriate cash handling. - Notifies tennis pros of private lesson cancelations or other schedule changes. - Maintains a neat front desk area and preforms light cleaning and tidying, as needed.
JOB SUMMARY
The Front Desk Agent must have the ability to perform all desk attendant functions including checking guests and vendors in and out, reservations, and switchboard. Must have strong customer services skills.
ESSENTIAL FUNCTIONS
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