Events & Operations Coordinator
Boise State University

Job Info

---

About Us:

Boise State University, powered by creativity and innovation, stands uniquely positioned in the Northwest as a metropolitan research university of distinction. Learn more about Boise State and the City of Boise at https://www.boisestate.edu/about/boise-and-beyond/. Boise State University is committed to increasing the diversity of its faculty, staff, students, and academic program offerings and to strengthening sensitivity to diversity throughout the institution. Boise State University is an affirmative action/equal opportunity employer, and members of historically underrepresented groups are especially encouraged to apply. We are a welcoming campus that supports diversity and inclusion.
Job Summary/Basic Function:
To plan and coordinate equipment and facility set-up for meetings, conferences, and special events; to supervise the maintenance and security of a state building; perform related work.

Department Overview:
As the Student Union, we are passionate about delivering outstanding service and maintaining the building as a clean, welcoming, and safe place for all Broncos. We are proud to be a Campus Services department within the Division of Student Affairs and Enrollment Management.

Level Scope:
Applies skills and job knowledge in area of specialization; may adapt procedures, operations, techniques, tools, materials, and/or equipment to meet needs of area of specialization; may work on non-routine tasks; resolves issues/makes working decisions within area of specialization or responsibility with minimal supervision.

Essential Functions:
60% of the time the Events & Operations Specialist must:

• Interprets event documents and diagrams to determine event needs; prioritizes work sequencing and order of task completion considering current and future meeting room usage and determines equipment to remain; identifies or anticipates problems and takes corrective action.
• Applies knowledge of fire safety codes and ADA guidelines to determine correct aisle width and safe entries and exits; sets up seating, tables, staging, program aids, and equipment; sets up and troubleshoots audio-visual operations including sound and lighting equipment such as sound systems, wireless microphones, mixers, video and data projectors, and connects telephone and audio data lines; recommends service improvements for all areas of the facility; monitors and controls facility environment including HVAC and lighting; observes facility and equipment to ensure compliance with risk management objectives and public safety; observes, responds to, and reports unusual occurrences such as theft, vandalism, illness, and drug and alcohol related problems; recommends safety and security solutions.
• Provides customer service and communicates with facility users to ensure event needs are met; assesses and resolves customer complaints. Assists customers and visitors with directions and information regarding events. Uses feedback to report program success and customer satisfaction. Evacuates customers in emergencies.
• Performs basic facility and equipment maintenance and cleaning ; monitors cleanliness of facility; performs basic equipment repairs; replaces light bulbs; performs special projects as assigned.

35% of the time the Events & Operations Specialist must:

• Coordinates staffing and equipment for event operations setup, strike, and turn for events occurring in the Student Union, Stueckle Sky Center, Alumni and Friends Center, Yanke, Hall of Fame, Christ Chapel, outdoor spaces, and other user specified event spaces supported by University Event Services; including seating and table arrangements; accounting for audio-visual operations, catering and other identified event requirements
• Working with University Event Services identify and anticipate problems such as room size, catering needs, security requirements, sound conflicts, and takes corrective action
• Participate and support in workplace safety and emergency procedures in the Student Union.
• Supervises and direct staff to ensure smooth operation of events and resolves questions and concerns; establishes rapport and maintains communication with facility users to ensure all needs are met.

5% Duties as assigned

Knowledge, Skills, Abilities:

• Communication skills
• Ability to assess event set-up needs and requirements

Minimum Qualifications:

• Some knowledge of supervisory practices, adding, subtracting, multiplying, and dividing whole numbers
• Experience resolving customer service problems; developing written reports; operating and maintaining commercial lighting, audio-visual, and sound equipment, materials and common practices used in facility preparation including custodial work.

Preferred Qualifications:
Previous event planning or coordinating experience.
Salary and Benefits:
Starting rate is $14.97 per hour and commensurate with experience. Boise State University is committed to offering a benefits package that provides health and financial protection plans as well as resources to promote health and well-being. Our program provides flexibility so you can choose the benefits that are right for you and your family. Learn more about our benefit options at https://www.boisestate.edu/hrs/benefits/.

Required Application Materials:

• Completed application
• Resume
• A cover letter is helpful but optional

Advertised: July 23, 2021 Mountain Daylight Time
Applications close: August 05, 2021 11:55 PM Mountain Daylight Time

This job has expired.