Electric Vehicle (EV) Retail Manager
General Motors

Job Info

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About GM

There's never been a more exciting time to work for General Motors.

To achieve our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion, we need people to join us who are passionate about creating safer, better and more sustainable ways for people to get around. This bold vision won't happen overnight, but just as we transformed how the world moved in the last century, we are committed to transforming how we move today and in the future.

Why Work for Us

Our culture is focused on building inclusive teams, where differences and unique perspectives are embraced so you can contribute to your fullest potential as you pursue your career. Our locations feature a variety of work environments, including open work spaces and virtual connection platforms to inspire productivity and flexible collaboration. And we are proud to support our employees volunteer interests, and make it a priority to join together in efforts that give back to our communities.

Job Description

The GM EV Retail Manager will be responsible for working with the Divisional Field Teams to ensure a successful launch of the EV Retail Go To Market Strategy.

Key Responsibilities

Reporting to the Director - EV Dealer Innovation, the GM EV Specialist is responsible for;

• Facilitating Field and Regional Office employee immersion into EV Future Retail Model
  
• SME to educate Field Wholesale team and assist with dealer adoption of the Future Retail Model in the following areas:
  
• Digital Retail Platform - sign up, on-boarding, support, measurement
  
• EV Home charging installation program
  
• EV CX Standards
  
• EV Sales Programs (test drive/home delivery)
  
• EV Ordering & Distribution model
  
• EV Dealer Payment
  
• Assist in EV product launches to ensure streamlined marketing and advertising between the dealer and GM
  
• Center of Expertise for GM Dealership EV Specialists
  
• EVX Standards Consultant
  
• Sharing Best Practices
  
• Monitor EV Specialist training to maintain 100% compliance in GM training objectives
  
• Drive Introduction to Service process and value to dealer
  
• Participate in periodic market and dealership visits with divisional Field Teams
  

Additional Job Description

Leadership Behaviors:

• Driven sales, service, and marketing professional that excels in a fast-paced, dynamic environment
  
• Proven track record of driving positive change in sales, service, marketing or CX fields
  
• Builds and maintains strong relationships, including senior leaders
  
• Strong problem-solving and communication skills
  
• Proficient and proactive communicator
  
• Effective time management and ability to prioritize
  
• Highly analytical with strong attention to detail
  
• Comfortable working with data, analytics and developing executive reporting
  
• Strong presentation skills and ability to create and deliver effective business briefings
  

Required Qualifications:

• Bachelors degree required, or equivalent experience will be considered.
  
• 5+ years of sales & service experience (multi-discipline, field, corporate)
  
• Experience handling cross channel programs and collaborating with automotive dealers
  
• Customer Experience focused initiatives
  
• Reporting, data and analytics
  

Preferred Qualifications:

• Knowledgeable of / experience working in the EV ecosystem
  
• Project management experience preferred
  

Locations include:

• Westlake Village, CA Region
  
• Danbury, CT Region
  
• Alpharetta, GA Region
  
• Naperville, IL Region
  
• Irving, TX Region
  

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us atCareers.Accommodations@GM.com. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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