ECM Consultant
The Judge Group Inc.

Job Info

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Location: REMOTE
Description:

Title : ECM Consultant

Location : Alpharetta, but open to other client's locations as well or even fully remote for the right candidate

Duration : 6 Months CTH

Description:

The purpose of this position is function as an ECM consultant and solution architect focused primarily on our Loan Complete product. You'll be the primary liaison between our client and the delivery team to ensure we understand the goals and objectives we are accomplishing by implementing our solutions, and to confirm that solution is designed to specifications based primarily on your recommendations.

About the Role:

• You will work with one of the most widely known, cutting edge ECM applications available today, specifically for our Financial Services clients.

• You will play a foundational role, serving as a subject matter expert (SME) for our Customers, as well as a key bridge to our Program Management, Product Management and Development teams within the Financial & Risk Management Solutions, ECM line of business. Working in a fast-paced environment, you will serve as the key member of the delivery team. You will also interact with the Sales, Marketing, Sales Engineering, and Go To Market teams and regularly interact with clients and prospects.

• We are seeking candidates with strong communication skills that allow for mutual understanding with customers and internal stakeholders in a multicultural environment. This role will require the ability to work outside traditional business hours when necessary to support our customers.

About our Business:

The Financial & Risk Management Solutions business (FRMS) at Fiserv helps financial institutions optimize their use of and return on capital by making risk actionable and transparent within their organizations. Solutions are offered in multiple delivery modes including software products, customer-funded development, alliance services, consulting, ASP and hosted services. Key areas include:

• Financial performance management solutions for budgeting and planning, financial accounting, and funds transfer pricing and profitability

• Financial risk management solutions for credit, market and liquidity risk as well as asset/liability management

• Financial crime risk management solutions for fraud and money laundering detection and mitigation

• Financial control solutions for reconciliation, exception management and account certification

• Solutions for ACH, treasury management, check capture, case management and resolution, float management, and enterprise content management (ECM)

• Consulting services through the Payments Performance Management team

Reporting Relationships:

o Reports To: Manager, Professional Services

Essential Job Responsibilities:

• Serve as Consultant/Technical SME, engaging with Client team to ensure requirements are understood and that software being implemented/configured to meet the business requirements

• Produce new ideas, approaches or insights; create innovative product solutions or designs; produce a range of solutions to problems.

• Focus on customer needs and satisfaction; set high standards for quality and quantity; monitor and maintain quality and productivity.

• Complete documentation, which may include various analysis and design specification documents. Ensure documents are technically accurate, timely, and client orientated

• Keep up to date with competitor information, tools, best practices and market trends; identify business opportunities for the organization.

• Support sales activities, which would include contributions and organization to demos, RFI, RFP, and Proof of Concept projects.

The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.

Required Qualifications5+ years of Mortgage Lending, and/or general Financial Services experience

• BA/BS finance or accounting degree, technical degree, or equivalent work experience

• 5+ Years of experience with Loan Origination systems and applicable loan operations terminology

• 5+ Years of experience with ECM (Enterprise Content Management) technology and terminology.

Contact: pkapil@judge.com

This job and many more are available through The Judge Group. Find us on the web at www.judge.com

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