Director of Client Relations
Beacon Hill Staffing Group, LLC

Job Info

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Prominent law firm seeks a Director of Client Relations to join their team! If interested, please submit resume today!

DIRECTOR OF CLIENT RELATIONS

Knowledge, Skills, and Abilities:

• Excellent written and verbal communication skills; ability to communicate effectively and tactfully with individuals at all levels within and outside of the firm is mandatory;
• Excellent organization skills;
• Strong attention to detail and ability to follow instructions with high degree of accuracy;
• Ability to work concurrently on a variety of projects and requests;
• Strong time management skills and sense of urgency to requests, along with the ability to work under pressure and to meet deadlines;
• Ability to anticipate problems, find solutions, and prioritize work accordingly;
• Strong editing, proofreading skills are a plus, but not required;
• Commitment to maintaining confidentiality of client, firm, and personnel information;
• Willingness to learn new technologies and processes.

Required Computer Skills/Knowledge:

• Adobe Acrobat, Word, Excel, PowerPoint, and Outlook;

Not Require, but a Plus:

• WordPress, Notion (online project management tool), Hootsuite, Constant Contact, Illustrator, Photoshop, and InDesign experience is a plus, but not required.

Responsibilities Include (but are not limited to):

• Organize and execute the process necessary to get CE and CLE accreditation for courses the firm develops;
• Event tracking and planning;
• Research and suggest innovative and unique promotional products for the firm's use at tradeshows;
• Research and suggest items that would make good client gifts;
• Collection of and cataloging of all case wins;
• Perform onboarding tasks for new attorneys (i.e. Preparing first draft of biographies; create and distribute press release announcement and creation of attorney's vCard)
• Assist in data collection for preparing pitch materials;
• Business trip follow-up and collection of contact information for all new connections;
• Process and track sponsorship requests & deliverables;
• Update multiple cloud-based spreadsheets/databases with a variety of data/resources tracked and saved by our marketing department;
• Update online directories in which the firm is listed;
• Research prospective clients, professional organizations, and other topics as assigned;
• Organize the printing, distributing and (when needed) shipping of firm brochures, business cards, and other collateral for in-person client pitches, events and other business opportunities;
• Organizing and execute the shipment of 200+ holiday gifts;

* Follow-up with all parties involved in various marketing efforts until the information/resources needed are obtained to complete an assignment. Ensuring that communications remain tactful and polite and never assuming the ball is not in your court

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Beacon Hill Staffing Group is an EEO Employer.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com.

We look forward to working with you.

Beacon Hill. Employing the Future™

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