Director of Academic Enagement
Glasgow Caledonian New York College

New York, New York

Posted in Education and Training


This job has expired.

Job Info


Glasgow Caledonian New York College (GCNYC) leverages nearly 150 years of academic excellence of its founding sponsor, Glasgow Caledonian University, to bring to New York City a distinctly global perspective and degree programs focused on profitable sustainability all committed to a mission "For the Common Good." Located in the vibrant SoHo neighborhood of New York City, GCNYC delivers unique programs leading to the MS degree in Sustainable Fashion and Business for Social Impact and Sustainability.

Grounded in the UN Sustainable Development Goals, these programs are designed for adult students who enter as experienced professionals in their sectors and graduate prepared for roles as responsible leaders in sustainability and social impact.

GCNYC seeks a Director of Academic Engagement who will lead all efforts to support student engagement and success, coordinating with faculty and staff. Reporting to the Vice President & Provost, the Director's responsibilities are:

  1. Student Success: Monitors student progress through interaction with faculty and students, the midterm assessment, and end of term grades; communicates with faculty about incomplete grades; troubleshoots and resolves student academic issues; reviews academic progress and academic probation with VP & Provost; mentors students on probation; liaises with financial aid coordinator and the Dean of Enrollment on communication strategy for financial aid and accounts payable; advises students regarding tuition payments.
  2. Student Engagement: Designs, organizes, and runs community-building programming for students (virtual and on-campus); designs and implements support and engagement programming for international students; orchestrates inductions and commencements; manages student registration with the Registrar.
  3. Calendars and schedules: As a member of the academic team, assists in the design and development of academic calendars and academic schedules; ensures that contact hours fulfill credit hour compliance.
  4. Academic Advising: Develops and maintains the Academic Advising Handbook; orchestrates academic advising; serves as the main resource to students for academic advising.
  5. Thesis: Manages the thesis process; assigns thesis advisors and readers; monitors advisor interactions with thesis writers; schedules and oversees Thesis Townhalls; promotes thesis partnerships to students and guides them to "connectors" to secure a partnership; maintains Thesis Handbook, including explanation of thesis partnership; manages thesis grade submissions; chairs the IRB Committee; serves as a resource for students and thesis advisors.
  6. Faculty coordination: Communicates with faculty regarding credit-hour requirements and other trimester policies; organizes class observations; works with the VP & Provost to run monthly faculty meetings and to assign trimester classes to faculty.
  7. Library Services: Liaises with GCU Library to offer workshops and ensure that the Library resources meet the needs of the students.
  8. Committees and organizations: Supports the Student Association; member of the Academic Board. As appropriate and directed by the VP & Provost, serves on ad hoc and standing committees and boards.

The successful candidate will have the following qualifications:

  • A minimum of a master's degree; doctoral degree preferred
  • A minimum of seven years of experience working in student services or graduate program services, with preference given to candidates who have worked with graduate students
  • Experience working in an instructional capacity in an educational setting, with preference for candidates who have experience working with master's theses and/or doctoral dissertations
  • Excellent communication skills (verbal, listening and written)
  • Excellent organizational, analytical, and problem-solving skills
  • Experience in working with a diverse population of students in an educational setting
  • Experience in working with international students
  • Proficiency in standard productivity software (e.g., MS Office, Teams, Word, Excel, PowerPoint and Zoom)
  • Demonstrated ability to develop and maintain productive and constructive working relationships with a diverse range of stakeholders across campus and in our community
  • Experience working with the Blackboard LMS is a plus

Application Procedure: To apply for this position, please submit a copy of your resume, letter of interest addressing the role, responsibilities and qualifications required and at least two (2) current professional references with full contact information to recruitment@gcnyc.com. To view the role profile and access the voluntary affirmative action form for completion as part of your application, please see here https://www.gcnyc.com/about/careers-at-gcnyc/

GCNYC is an Equal Opportunity Employer. The College is committed to providing an inclusive, safe and respectful working and learning environment for all members of its community. GCNYC strictly prohibits and does not tolerate discrimination against employees or applicants due to their race (including traits historically associated with race, including but not limited to hair texture and protective hairstyles), ethnicity, religion, national origin or ancestry, citizenship, sex, gender identity, sexual orientation, pregnancy, marital status, age, physical or mental disability or veteran status.

Due to Covid-19, GCNYC's policies regarding working from home or in-person are subject to change. Candidates must be able to work in-person 3-4 days a week and be prepared for a potential transition to 5 days a week in-person sometime in the future.


This job has expired.

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