If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster's values, these set us apart as a bank and as an employer.
Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!
Role Summary
The Director - Loan Production role will oversee and supervise a team of Loan Production individual contributors within the Business Credit Center. The team's primary purpose is to support and coordinate commercial credit requests through the credit process and serve as liaisons between Relationship Managers, Underwriters, Closing, and Operations. They drive consistency and accountability across the credit process, act as the primary internal owner of the credit request and collaborate with cross functional teams as the primary point-of-contact for loan-related inquiries arising throughout the loan approval and closing process. The Director will handle escalated situations and will effectively manage the performance and development of the team, foster a positive work environment, and increase employee engagement.
Responsibilities
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